Dallas-Fort Worth Metroplex
Driving agile transformation, I transitioned MoneyGram Online to a Scrum environment, improving efficiency. Managed two-week sprint cycles for native app teams, achieving 96% on-time deliverables in 2023. Introduced dependency and JIRA dashboards, boosting team velocity by an average of 10 story points. Increased scrum team velocity by 30% through forecasting metrics. Orchestrated cross-functional epics, successfully launching the MoneyGram Mobile App. Co-facilitated release planning, coached teams, and founded the MoneyGram Scrum Master Community. In project management, I enabled MoneyGram's entry into the South African market and delivered an industry-first Facebook Messenger bot. Organized hack-a-thons and design sessions, authored user stories, and liaised between UX, product, and leadership. Led release planning and coached teams in Agile practices, facilitating the transition of teams from waterfall to agile. As a lead analyst, I managed web services, reduced site interruption by two hours during upgrades, and pioneered a patient incentive program for improved healthcare outcomes. My expertise spans Scrum, Agile, Lean, and Waterfall methodologies.
VP Agility Lead for FROSCH Travel Oct 9th, 2023 - Present - Focus on Product Development for Corporate and Small and Medium Business Travel. - Working with independent travel agents to provide tailored solutions.
- Experience managing scrum team workload using velocity, burndown, burnup, and scrum metrics. - Agile and Scrum Coach along with new employee onboarding. - Predictive Analysis tracking and forecasting through JIRA
- Led and delivered a project that provided entry to the market for MoneyGram in South Africa. - From beginning to end delivered an industry first Facebook Messenger bot for Money Transfers - Introduced and facilitated several hack-a-thons and design sessions for the whole Moneygram Online department.