Murfreesboro, Tennessee, United States
I am both a creative and technical person, so I have pursued both of my passions: Photography and IT work, with proven results in both fields. I have also taught English to Japanese speakers. As a results-oriented systems administrator, I currently develop environments using various programming languages. Proven ability to work and learn in difficult and foreign regions. Well versed in Japanese culture of business and education. Specialties include: Computer repair, photography, network integration, customer relations, and teaching. If you’re interested in my work, let’s connect.
As a Systems Engineer Advisor with expertise in ScienceLogic event management and Business Service monitoring, I have a strong background in designing, implementing, and maintaining systems that ensure the highest level of availability and performance for critical IT infrastructure. With extensive experience in troubleshooting complex issues and developing innovative solutions to meet unique customer requirements, I have a proven track record of delivering exceptional results in fast-paced, deadline-driven environments. My skills include designing, implementing, and maintaining monitoring solutions for large-scale IT environments, building and maintaining network infrastructure, and developing custom APIs for legacy components to communicate with ScienceLogic, ServiceNow, and other tools. Additionally, I have extensive experience in writing alert correlation rules using scripting and coordinating with Customer Success Managers to address technical issues that impact a customer's success. I am passionate about using my expertise to support mission-critical systems and drive continuous improvement in the IT infrastructure. I am excited about the opportunity to work with organizations in the Information Technology & Services industry and use my skills to help drive their success.
As a Senior Applications Software Engineer, I have a passion for developing high-quality software solutions that meet the needs of end-users and exceed the expectations of stakeholders. With extensive experience in software development, testing, and maintenance, I have a proven track record of delivering exceptional results in fast-paced, deadline-driven environments. My skills include a strong proficiency in multiple programming languages, including Java, Python, and JavaScript. I also have expertise in developing software for enterprise-level applications, designing SCSM web services, and using containerization technologies like Docker to build scalable and resilient systems. I have a strong understanding of software development best practices, including version control, continuous integration/continuous deployment, and automated testing. I also have experience in mentoring junior engineers, and collaborating with cross-functional teams to achieve project goals. I am passionate about staying up-to-date with the latest trends and technologies in the software development industry and incorporating them into my work. I am excited about the opportunity to work with organizations in various industries and use my skills to help drive their success.
As a Systems Administrator for Middleware, I have a passion for designing, implementing, and maintaining middleware platforms that ensure the highest level of availability, reliability, and security for critical IT infrastructure. With extensive experience in troubleshooting complex issues and developing innovative solutions to meet unique customer requirements, I have a proven track record of delivering exceptional results in fast-paced, deadline-driven environments. My skills include administering middleware technologies such as IBM WebSphere, Apache Tomcat, and Red Hat, as well as configuring and maintaining web servers and load balancers. I am experienced in designing and implementing highly available and scalable architectures that leverage cloud computing technologies like AWS and Azure. I have a strong understanding of middleware best practices, including monitoring, tuning, and troubleshooting middleware platforms, as well as implementing security protocols and risk management strategies.
Expands and supports the capabilities of System Center products in support of HQ USEUCOM operations. Lends technical/engineering support to projects requiring System Center expertise. Works with team supporting System Center products including Configuration Manager, Service Manager, Operations Manager, & Orchestrator. Maintains smooth operation of multi-user computer systems, including coordination with network engineers. Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. Develop and maintain Java applications in support of Cireson Provides engineering support to projects requiring System Center expertise Manages upgrades to System Center products Automates repetitive administrative tasks via PowerShell into System Center Orchestrator Streamlines IT processes into SCSM Utilizes SSRS/SQL/HTML to deliver vital data to users and administrators via SCSM Self-Help portal Creates Server and Workstation Task Sequences in support of Operating System Deployment Connects System Center & External products into SCSM ticketing via Orchestrator Create and develop icons and color scheme for user interface
• Provide network system support. • Assist management with computer and network system suites. • Provide hardware and software troubleshooting for the Local/Wide Area Network. • Assist in the operation of client-server software and network operations. • Submit written recommendations relative to identification, evaluation and implementation of database, client-server, and/or network technology, testing of new operating systems, and new applications software. • Design quality metrics. • Provide technical services in the analysis and installation of computing facilities, including installation planning and site preparation. • Analyze, evaluate, and test software/hardware problems and submit findings to management officials. • Maintain and troubleshoot intra-system telecommunications. • Monitor each system and adjust/configure each for maximum system performance. • Assist in the daily operations of computer center and network suites. • Provide electronic mail/Internet guidelines and procedures. • Serve as the office automation technical advisor, making recommendations on the type and amount of automation equipment needed. • Resolve hardware problems. • Schedule or provide training in the use of automation equipment for the office. • Provide technical services to help resolve enterprise-wide ADP/network issues.