Francois Bakker

Head of Market Domestic Appliances at bol

Utrecht Area

About

Commercial driven professional with broad e-commerce, leadership and management experience. Proven track record of (e-)commerce strategy implementation in complex organizations. Building and developing exceptional website capabilities in complex structures to be in pole position of the constantly evolving online world. Strong focus on performance and results. Pragmatic but structured leader always eager to improve commercial businesses, customer journey and processes in order to realize best in class customer experience. Thriving the best working closely together with my team and building relationships with internal stakeholders and suppliers. Getting the best out of my team through personal development, building strong, complementary teams and together achieving our goals is what gives me most energy. Skills: E-commerce • Leadership • Management • Commercial Businesses • Building strong and inclusive teams • Performance driven • Marketing strategy • Project Management • Customer Experience • Planning and organizing • Omni Channel • Business Process Analysis • KPI management • Data Analytics • Conversion Optimization

Experience

  • bol (8 yrs 3 mos)
    • Head of Market Domestic Appliances
      Jul 2025 - Present · 1 yr 1 mo

    • Head of Market Computer & Gaming
      Apr 2023 - Jul 2025 · 2 yrs 4 mos

    • Category Leader (several categories: Computer, Audio, Video)
      Sep 2020 - Apr 2023 · 2 yrs 8 mos

  • Shopping Awards Vakexpert at Shopping Awards
    Jan 2021 - Present · 5 yrs 7 mos

    De Stichting Shopping Awards (voormalig Thuiswinkel Awards), reikt jaarlijks verschillende awards uit aan de beste (web)winkelbedrijven van Nederland. De stichting is in 2001 opgericht en heeft als doelstelling het organiseren én financieren van onafhankelijke award-verkiezingen voor de branche. In 2017 heeft de stichting een naamswijziging ondergaan. De stichting is toen omgegaan van Thuiswinkel Awards naar Shopping Awards.

  • Sr. E-commerce Manager at VodafoneZiggo
    Jan 2017 - May 2018 · 1 yr 5 mos

    VodafoneZiggo is sinds 2017 actief als communicatie-provider op de Nederlandse markt. Met ruim 8.000 collega's bieden we onze klanten het beste aan entertainment, mobiele telefonie, vaste telefonie en internet. Met onze producten en diensten inspireren we mensen, bedrijven en de samenleving om contact te maken.

  • Sr. Online Sales Manager at Vodafone Netherlands
    Oct 2014 - Dec 2016 · 2 yrs 3 mos

  • ElectronicPartner Nederland B.V. ()
    • Head of E-commerce
      Jan 2012 - Sep 2014 · 2 yrs 9 mos

    • Online Marketeer
      Oct 2010 - Jan 2012 · 1 yr 4 mos