Faiyaz Shahpurwala

Chief Customer Success Officer, Zscaler

San Francisco Bay Area

About

Global technology leader who operates with a start-up mentality; focused on building strong teams that are centered on a culture of innovation, with a record of creating, building and leading multiple services and product organizations. Highly skilled in driving ideas from inception through development to established businesses that contribute to the top and bottom line. STRENGTHS • Global Business and Emerging Markets • Technology Start-ups • Building Diverse Teams • Eco-System Partnerships • Creating Cloud Infrastructure • Engineering and Services Delivery • Cyber Security • Strategic Leadership

Experience

  • Chief Customer Success Officer at Zscaler
    Aug 2025 - Present · 1 yr

    Zscaler’s innovative Zero Trust Exchange empowers organizations on their digital transformation journeys by enabling fast, secure, and seamless connections between users, devices, and applications. As Chief Customer Success Officer, I am proud to lead Zscaler’s global Customer Success, Professional Services, and Support teams in delivering measurable value, scalable solutions, and exceptional customer experiences to accelerate their value realization journey.

  • Advisory Board Member at View, Inc
    Sep 2016 - Present · 9 yrs 11 mos

    Glass with an IQ. View Inc's Dynamic Glass is powered by a sophisticated intelligence engine that adapts to your environment and you. It automatically responds to outdoor conditions and people’s preferences, or can be controlled individually from a mobile device.

  • Advisory Board Member at Platform 9
    May 2016 - Present · 10 yrs 3 mos

    Platform9’s open source-as-a-service model makes it easy to run hybrid clouds across any infrastructure, using leading open source cloud frameworks. Unlike DIY approaches or legacy distributions, Platform9 delivers OpenStack and Kubernetes as SaaS Managed solutions that offer instant time to value, require zero maintenance and easily integrate with all of your infrastructure.

  • Chief Operating and Customer Officer at Highway 9 Networks
    Jan 2024 - Sep 2025 · 1 yr 9 mos

    Highway 9 Mobile Cloud is an industry-first mobile solution that combines a cloud-native platform with major advances in private cellular technology, including the availability of free spectrum, multi-eSIM support and private 5G. Highway 9 Mobile Cloud makes it possible for enterprises to fully leverage the power of mobility to power their AI-based workloads, automation and much more.​

  • Chief Product & Strategy Officer at Fortanix
    Sep 2019 - Jan 2024 · 4 yrs 5 mos