Dallas, Texas, United States
HB / PB
- Hospital Billing - Professional Billing - Charge Router Lead
- Implementing Tapestry optimization projects in AP Claims, Referrals/Utilization Management, Benefits Engine, CRM, PlanLink, and MyChart - Creating process for standardized implementation and testing across all Tapestry projects - Managing help desk support staff in resolving issue tickets and incidents related to Tapestry
- Managed the deployment of the company’s forecasting tool after the merger with Medco – led a team of 20+ including senior leadership and analysts - Developed project charters, RFPs, and project plans with executive leadership to achieve contracted milestones – outlining expectations, timelines, and dependencies - Led the expansion of internal project management infrastructure – created a collection of templates and process workflows
Certified In Tapestry and Benefits Engine