Riffa, Southern Governorate, Bahrain
A passionate Retail professional by degree with over 26 years of solid work experiences and knowledge in Brand Management, P&L review and management, Buying, Sales, Merchandising, Customer Services, with proven ability in cross-culture leadership and leading a team within a customer driven environment that motivate subordinates to achieve their ultimate potential putting in to consideration organization's present and future objectives. Accustomed Operation Manager with customer's buying behavior in the GCC,that gained and developed through working in Bahrain, the UAE and KSA within Fashion & Supermarket. Confident individual with an exceptional ability to work independently & as team player, with positive and challenging attitude and high interpersonal skills which resulted to climbing steady career progress and get promoted to higher positions of Brand Manager, Operation Manager and than Country Manager.
• Regularly assess the underperforming stores and recommend action plan and review them periodically. • Reviews customer service levels across the region and recommend measures for improvement. • Maintain food quality, hygiene and food safety standards in sync with respective brand standards at all restaurant locations. • Periodic meeting with Finance, HR, Operation and PRO team. • Actively seek out for business development in the region and recommend feasible business opportunities within the broad guidelines of business development plan.
• Regularly assess the underperforming stores and recommend action plan and review them periodically. • Reviews customer service levels across the region and recommend measures for improvement. • Maintain food quality, hygiene and food safety standards in sync with respective brand standards at all restaurant locations. • Periodic meeting with Finance, HR, Operation and PRO team. • Actively seek out for business development in the region and recommend feasible business opportunities within the broad guidelines of business development plan.
• Actively seek out for business development in the region and recommend feasible business opportunities within the broad guidelines of business development plan. • Frequently visit stores, monitor adherence to the Jawad Retail Standard Operating Procedures and provide feedback. • Regular review of trade license, legal requirement and permits for Sale and Promotions. • Involve and participate in training exercise of staff in the region. • Provide regular feedback on market, competition activities, new brand entry and exit in the region. • Monitor DC operations in Jabil Ali and Al Qouz and ensure that there is regular and smooth supply of stock to stores. • New store fit out and refit project site visits and input on the project execution and support smooth opening of the new / refitted stores. • Maintain and improve relationship with exiting malls and explore business opportunities with new malls. • Regularly assess the underperforming stores and recommend action plan and review them periodically. • Reviews customer service levels across the region and recommend measures for improvement. • Maintain food quality, hygiene and food safety standards in sync with respective brand standards at all restaurant locations. • Periodic meeting with Finance, HR and PRO team in UAE.