Barcelona, Catalonia, Spain
An enthusiast of new experiences that expose the best of ourselves and challenge us to grow.
Leading the Global Analytics team for the Supply Chain Digitalization Programmes. As a global team, we raise the bar by setting a commond standard across the regions the company operates (NA, EU, MEA, APAC). I have experience managing projects and initiatives across Supply Chain Operation teams and Customer Experience in multiple timezones.
I empower the Leadership Team and PRO Selling Tribe members by generating useful insights to make decisions and develop the strategy driven by data.
My main task is to assist the marketing team to improve the product offer by the exploration and analysis of data from the CRMs and the telecom market. Some examples: - Business performance analysis of each brand in massive market. - Extraction of insights of customers base behaviors. - Ad hoc reports and analysis to enhance the decision making.
I've worked across the business matrix, developing and enhancing the operations through Business Intelligence tools and report automation. In addition, I helped to standardize processes and implement a Quality Management System in the NIPT Laboratory to obtain the ISO 9001 Certification. Tools: - Power BI - MySQL & Firebird queries - Microsoft Excel - Power Query - Microsoft Visio
I was part of the specialist team of Digital Services. We focus on nontraditional services that play a strategic role on the digitalization and technological renovation of Big Customers. The main tasks: - First approach to customers and consulting on digital services - Sales forecasting - Follow active contracts to generate growth on sales - Be the face of the organization with customers Working segments: - Banks, financial institutions, insurance institutions. - Patagonia Local Region - Government and Public Administration (Currently) Additional tasks to this position: - Report and follow the accomplishment of commercial objectives - Follow of entire IoT & Big Data commercial forecast - Presentations to commercial director and managers - Candidate selection process - Deputy chief when needed
- Reports to follow contractor’s work. - Historical events data analysis with SQL - Recommendations and improvement points to the processes. - Development of MS Access application to improve tracking of historical actions/corrections/works at each celular site.