Fabrizio Armando

Manager focused on Customer Experience, Field Service Excellence, and Digital Transformation | Advocate for Circular Economy | Finance background | Passionate about Wine Culture & Quality Living |

Pinerolo, Piedmont, Italy

About

💻 Passionate IT Professional | Driving Digital Transformation & Sustainability 🌍 | Welcome to my profile...😀 ⚙️"I'm building my network and gaining inspiration and meaningful connections that enrich me personally and professionally, while sharing the real essence and culture behind my work"🥂♻️🩸 I thrive in dynamic, high-level environments where technology meets purpose. With a strong commitment to embracing new challenges, i focus on enabling digital transformation and supporting sustainable development across sectors. I'm particularly inspired by the principles of the circular economy; not just as a framework, but as a culture, a lifestyle, and a shared value. I believe in using technology as a force for positive change, building systems that are innovative, efficient, and environmentally responsible. Let’s connect and explore how we can shape a smarter, more sustainable future together...♻️🌏💻

Experience

  • Atc del Piemonte Centrale (On-site)
    • Administrative and Financial Accountant
      Jan 2026 - Present · 6 mos

      Accounting and Finance services, including operations, support, and collaboration across the organization. Regione Piemonte Pubblica Amministrazione. 🏠 The ATC del Piemonte Centrale is a public housing agency (ente pubblico di servizio, non economico) responsible for managing and implementing public and social housing policies in the central Piedmont area, especially in Turin (Torino) and the surrounding province. It operates under regional law and has administrative, patrimonial, and organizational autonomy. Its mission is to manage and maintain the public housing stock and support affordable, decent housing for eligible residents. The agency oversees maintenance work, renovations, and investment programs to improve housing quality and energy efficiency...♻️💻🌏

    • Administration and Accounting
      Dec 2024 - Dec 2025 · 1 yr 1 mo

      Regione Piemonte Pubblica Amministrazione Direzione Generale Servizio Contabilità, Bilancio, Finanza di Gruppo, Controllo Flussi Economici e Finanziari

  • Administrative Accountant at Consorzio per la Formazione l'Innovazione e la Qualità - CFIQ
    Mar 2024 - Dec 2024 · 10 mos

    Developed business plans and growth strategies, integrating ESG principles and sustainability into core operations. Spearheaded digital transformation initiatives to optimize efficiency and reporting. Managed financial analysis and sustainability reporting, aligning with regulatory and stakeholder expectations. Skilled in balancing financial administration with forward-thinking, sustainable practices.

  • 3D Systems Corporation (Hybrid)
    • Regional Applications & Service Manager – South Europe
      Jun 2017 - Apr 2024 · 6 yrs 11 mos

      I oversee pre and post-sales operations, customer support, and service across Southern Europe and linked markets. Managing both direct and indirect sales through partner companies, I am the main point of contact for customers. I lead technical support operations and drive business growth through maintenance contracts, service plans, and software solutions. My focus is on profitability, clear communication, resource management, and delivering exceptional customer experiences. I inspire teams, foster collaboration, and ensure goal accomplishment with a strong emphasis on accountability and problem-solving.

    • Application & Service Supervisor
      Jul 2007 - May 2017 · 9 yrs 11 mos

      Post-Sales Operations & Service Management | Printers & Software Solutions Experienced professional in post-sales support, service management, and administrative operations, focused on improving profitability, customer satisfaction, and operational efficiency within international environments. I manage post-sales customer support operations for printers and software solutions, ensuring high service standards, SLA compliance, and revenue optimization. I collaborate closely with cross-functional and cross-regional teams across Europe and the United States, supporting process optimization, workflow improvement, and global operational alignment. Strong background in international project management, team leadership, and supervisory roles, with proven experience working in multicultural and international business environments. Core Skills Post-Sales Support & Customer Service Management Service Operations & Administrative Management Printer & Software Solutions International Project Management Cross-Functional Collaboration Process Optimization & Continuous Improvement Team Leadership & Supervision International Relations Europe & US Market Coordination

    • Field Service Engineer
      May 2001 - Jun 2007 · 6 yrs 2 mos

      Amazing 3D Printers! I'm in the field, traveling, supporting and teaching Users about how to maximize their investment with high tech - by 3D Systems. Daily contact with customers, providing on-site support and technical assistance. Utilize previous job experience to deliver high-quality service and solutions tailored to customer needs. Focus on improving communication in various contexts, developing self-control, and maintaining a proactive approach to problem-solving. Additionally, the role fosters the development of skills for working effectively in international and multicultural environments.

  • Technical Specialist | Engineering & Manufacturing (Italy - CCNL Metalmeccanici) at RESIN MODEL SRL
    Jul 1997 - Apr 2001 · 3 yrs 10 mos

    Specialist with 3D CAD design, project manager developer, rapid prototyping - additive manufacturing and mold manufacturing, combining advanced 3D printing technologies with traditional CNC systems. Proficient in STL file processing, material conversion, and software like Catia, AutoCAD, and Materialise. Skilled in delivering innovative engineering and prototyping solutions tailored to industry needs. Passionate, eager to learn IT stuff and Hi Tech solutions

  • AUC at Esercito Italiano - Italian Army
    Oct 1993 - Jul 1995 · 1 yr 10 mos

    Brigata Alpina Taurinense, Caserma Montegrappa Torino - Reparto Comando e Supporti Tattici. Ufficio Maggiorità