Fabian Schäfer

Customer Relationship & Experience Management

Dortmund, North Rhine-Westphalia, Germany

About

Experience

  • adesso SE (8 yrs 11 mos)
    • Team Lead - Manager
      Jul 2026 - Present · 1 mo

      Functional and disciplinary leadership of a consulting team within the Microsoft Dynamics 365 unit, focusing on Customer Experience and Marketing Automation with Dynamics 365 Customer Insights. Responsible for the growth, onboarding, and continuous development of consultants. Ensuring high-quality project delivery and customer centric solutions.

    • Managing Consultant
      Jan 2025 - Jul 2026 · 1 yr 7 mos

      Customer Relationship & Experience Management Dynamics 365 Sales Dynamics 365 Customer Insights Project Management, Consulting, Requirements Engineering & Customizing

    • Senior Consultant
      Nov 2021 - Dec 2024 · 3 yrs 2 mos

      Customer Relationship & Experience Management Dynamics 365 Sales Dynamics 365 Marketing Consulting, Requirements Engineering & Customizing

  • Working Student at PGUB Management Consultants GmbH
    May 2016 - Aug 2017 · 1 yr 4 mos

    Focus: Automotive

  • Student Intern at WIKA Gruppe
    Aug 2014 - Dec 2014 · 5 mos

    Sales Department

  • WIKA Gruppe ()
    • Sales Administrator
      Feb 2010 - Aug 2011 · 1 yr 7 mos

      Responsible for sales to UAE and Egypt

    • Industrial Business Management Assistant Apprentice
      Sep 2007 - Feb 2010 · 2 yrs 6 mos