Fabian Gonzalez Yañez

Project Manager / CSR

Chile

About

Fabián has over 15 years of experience in customer service and a passionate dedication to technology and programming as his hobbies. His track record highlights his unwavering commitment to customer satisfaction, proven skills in training and development, and a constant pursuit of learning. With a solid foundation in international trade at International Line, he acquired knowledge from scratch and mastered key aspects, from customs documents to international logistics. At FedEx, he played a prominent role as a Customer Service Representative, focusing on building strong relationships and providing exceptional customer care. At CAE Flight Training, he led planning and management efforts to achieve operational excellence, showcasing skills in team and resource coordination. His enthusiasm for technology and programming, combined with his quick learning ability, make him a valuable asset for future challenges. Fabián is seeking an organization that values excellence in customer service and technological innovation.

Experience

  • Client Services Rep 2 at IQVIA
    Nov 2025 - Jun 2026 · 8 mos

  • Coordinador de Integración de Proyectos at Centro Oftalmológico Láser Chile
    Oct 2023 - May 2024 · 8 mos

  • Customer Service Support Representative at CAE
    Apr 2023 - Aug 2023 · 5 mos

  • Dedicated Customer Care Representative Senior at FedEx
    Dec 2020 - Mar 2023 · 2 yrs 4 mos

  • Front Desk Agent at BEST WESTERN PREMIER
    Apr 2016 - Feb 2018 · 1 yr 11 mos