Singapore, Singapore
I graduated from Singapore Management University with a Bachelor of Business Management Degree, specializing in Operations Management with a major in Data Analytics. While I initially pursued positions in Supply Chain roles, I discovered a profound interest in the field of technology. The dynamic and fast-paced nature of the technology industry presents constant challenges, which I believe will push me to continually grow and expand my skills. While I may still be building my professional experience, my unwavering determination to learn and improve continually drives me to seek out new opportunities. I approach my work with diligence and always strive to complete tasks to the best of my abilities. I am sociable by nature and thrive as a team player, feeling comfortable and confident when collaborating in unfamiliar group settings.
- Leveraged the Elastic Stack to architect and deploy high-availability data clusters within air-gapped environments, ensuring robust system observability. Engineered automated data pipelines using Logstash to normalize diverse syslog sources, transforming raw technical logs into actionable Kibana dashboards to drive data-informed improvements in system stability and efficiency. - Configured database monitoring and SNMP trap integrations to centralize system alerts, streamlining the communication of technical incidents to relevant support teams. - Facilitated collaboration with cross-functional stakeholders to align technical implementations with stringent air-gap security standards and broader operational objectives. - Conducted in-depth analysis of system metrics to identify performance bottlenecks, providing technical recommendations to improve overall system stability and efficiency. - Documented end-to-end data flow and ingestion protocols, providing stakeholders with a clear roadmap of system dependencies and security touchpoints.
- Delivered full-stack solutions using OutSystems in Agile, sprint-based development cycles. - Developed and implemented HTML elements and CSS classes across applications with Javascript, and refactored disorganized code to improve architectural consistency and maintainability. - Designed, developed, and maintained databases. Utilized advanced SQL querying and optimized existing SQL codes. - Collaborated on API development and solutioning, successfully implementing improvements that enhanced efficiency and optimized system performance. - Enhanced code security to protect against vulnerabilities and ensure safe, reliable software. - Conducted system performance and automation testing using tools such as Playwright and WAPT Pro to ensure reliability, stability, and responsiveness. - Integrated Mastercard Payment Gateway Services (MPGS) for secure in-app payment processing, including 3DS authentication and tokenization. - Projects worked on: • Singapore Institute of Management (MySIM app) Jul 2023 – Dec 2023 • StarHub (Enterprise Business Group) Dec 2023 – Dec 2024 • StarHub (Travel Manager app) Jul 2024 – Oct 2024 • Civil Service College (LEARN) Dec 2024 – Dec 2025
- Led end-to-end operational transformation for a client project, delivering actionable insights and recommendations that improved efficiency and reduced costs. - Conducted market research and competitor benchmarking to identify opportunities for enhancing the client’s strategic business model. - Performed data-driven feasibility analysis to support the implementation of an ERP system. - Designed comprehensive “As-Is” and “To-Be” process flows to guide ERP implementation and process optimization. - Developed hands-on experience with leading ERP platforms, including Oracle NetSuite, Microsoft Dynamics 365, and SAP HANA B1.
- Oversaw 4 sourcing units and >200 products worth over USD 5 million which contributed to profit growth of 10% - Led and actualized multiple cost savings projects using data and visual models to save over USD 100,000 - Streamlined tracking of Business Waste, Product transitions, Quality issues using PowerBi and improved existing excel reports - Managed shipping lanes and automated calculation of container loadability, reducing completion time by more than 50%
Conducted marketing and research on various family issues. Generated ideas and handled various social media platforms. Increased efficiency through creation of an improved workflow process through the use of macros in excel.