Tampa, Florida, United States
As an experienced Product Professional, I utilize my Certified Scrum Product Owner® (CSPO®) credential and draw upon over 15 years of professional expertise to craft high-quality, user-centric products. Throughout my career, I've navigated various roles in product development and management within financial institutions across Europe and the USA. In these roles, I've consistently showcased leadership, innovation, and collaboration in numerous implementations, projects, process designs, redesigns, and improvements. My expertise extends to managing transformation/change management programs and projects, often handling budgets of up to $2 million. I apply agile, scrum, and waterfall project management principles to ensure timely and efficient delivery. Additionally, I've successfully developed and executed product roadmaps, sales, and marketing strategies, contributing to increased sales and profitability for financial products and digital platforms.
Continued in my role as a Product Owner for Certification tools following Capital One’s acquisition of Discover Financial Services in May 2025. Responsible for delivering solutions that support certification processes, collaborating cross-functionally with engineering, QA, and partner teams.
Worked as a Product Owner responsible for Certification tools at Discover Financial Services. Transitioned to Capital One in May 2025 following the acquisition.
As the dedicated Product Owner, I served as the Product Owner for a mission-critical project aimed at rewriting and enhancing the Diners Club International Partners' web-based business information exchange/reporting system. This system facilitated the seamless submission of crucial financial data by over 350+ global partners to Diners Club International. In addition to product ownership, I also spearheaded the Go-To-Market (GTM) activities for the project, ensuring a successful launch and adoption of the improved system. • Identified and refined key business requirements for development, integration, and migration, collaborating with cross-functional teams, including engineers, developers, UX/UI designers, finance, and legal. • Advised and presented strategies to enhance self-service capabilities, transforming business strategies towards non-manual features that benefit both business partners and the company. • Led sprint planning, creating, monitoring, and prioritizing features for development and the backlog in collaboration with BT teams. • Actively participated in agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews, ensuring project alignment. • Conducted UAT by creating comprehensive test case scenarios and executing them to ensure platform quality. • Developed full-scope roadmaps for go-to-market activities, delivering essential GTM assets, including Pitch Deck, User Manual, User Training Deck, Training Videos, and Marketing Splash Video. Work closely with the company's Product Team and Marketing Agency to ensure GTM documents meet company standards. • Played a pivotal role in managing strategic relations among project stakeholders, including BT, PMO, and technical teams like Legal, Finance, and Compliance.
Responsible for succession of Digital Business Development, Product Ownership, Digital Marketing and Digital Sales Performance functions for Customer, Agency and Bancassurance Digital platforms with two teams. • Lead and execute P&C insurance digital business development strategy • Managing strategic relations among involved parties; Digital Agencies, IT, PMO, Sales and Channel Management, Technical Teams and Senior Management for enabling uninterrupted and streamlined channel experience • Key Stakeholder and Digital Product Owner at Sponsor Level in “S O M P O D I G I T A L” Program to create “Best digital customer experience in all insurance processes by enhancing technological framework through lean thinking philosophy • Setting full scope roadmaps for all digital channels which include sales and marketing activities by managing an annual digital marketing budget • Tracking and analyzing ROI figures, user and performance marketing statistics, sales figures to present and provide recommendations for management team • Responsible for succession of ambitious sales targets, in-depth user statistics • Managing 3rd Party relationships (e.g. Digital, UX/UI and Mobile Development Agencies)
Responsible for managing relationships and playing a key mediary role among involved parties e.g. Insurance Companies (AgeSA for life and pension products & Aksigorta for non-life / P&C products), Traditional & Digital Channel Management departments, IT, PMO and Senior Management to aim of increasing sales and profitability. • Develop and define bancassurance product development, sales & marketing strategy • Develop and manage yearly product roadmap considering launches, campaigns, activities • Manage the allocated budget and keep track of ROI figures • Work closely with marketing communications team for a successful 360 degrees’ communications plan (ATL&BTL) • Be participating of following two transformations and one innovation projects (Next; Bancassurance process and system transformation project, Bancassurance 2.0; Marketing phase of transformation project, Innovation project; Video Consultancy)