Seattle, Washington, United States
Technical product leader with 15+ years of experience defining and delivering enterprise products in cloud infrastructure, security, and observability. I operate at the intersection of deep technical architecture and product strategy, translating complex distributed systems into coherent roadmaps that engineering teams can execute and executives can champion. My approach is grounded in systems thinking, security by design, and a focus on operational excellence. I believe the best products emerge when technology, process, and culture are aligned, and I have built my career on bridging the gap between product vision and engineering reality. Throughout my career I have shipped products that passed government audits, enabled multi-billion dollar partnerships, and became de facto standards for how enterprises access and monitor their infrastructure. I leverage data, usage telemetry, and customer research to identify adoption barriers, prioritize features, and measure product-market fit. I am equally comfortable architecting event-driven systems, leading cross-functional teams through stringent compliance requirements, and presenting technical capabilities to enterprise buyers.
Leading enterprise integration strategy, observability programs, and systems consolidation across the integration layer connecting SAP, distribution management systems, AWS backends, and customer platforms. Defined and executed an observability strategy grounded in technology, process, and culture that measurably reduced mean time to detect and resolve incidents. Shifted monitoring from isolated technical metrics to holistic end-to-end functional health evaluated from the user perspective. Spearheaded consolidation of fragmented monitoring platforms into a unified architecture that reduced operational complexity and improved reliability. Guided engineering teams building AWS serverless microservices with event-driven architecture, managed via Terraform and monitored through CloudWatch. Aligned teams across integration, platform, and operations to deliver reliable, observable systems at enterprise scale.
Advised organizations across healthcare, e-commerce, and international markets on product strategy, technical architecture, and go-to-market execution. Designed and led development of a billing API that automated insurance claims processing and streamlined the revenue cycle for a healthcare pharmacy. Defined product strategy and led development of a secure end-of-life planning platform that consolidated legal documents, medical directives, and personal preferences into a single accessible system. Architected a machine learning-driven trading system using microservices and multi-source data ingestion. Led market research, brand positioning, and full-stack development to launch a US digital presence for an international confectionery brand.
Owned product strategy and lifecycle for OCI cloud security services across engineering, UX, marketing, legal, and executive teams. Directed security and audit programs across multiple development organizations to meet US government compliance requirements, enabling Oracle's selection as TikTok's secure cloud provider. Took OCI Bastion from conception through launch, eliminating customer-managed jump hosts and establishing the standard for private resource access on OCI. Shipped security posture management features that helped enterprise customers identify and remediate cloud security risks at scale. Led security and audit strategy for Oracle's internal SaaS migration to OCI, enabling millions in annual recurring revenue. Built analytics pipelines to analyze service adoption and drive product improvements.
As a product management consultant, I have provided services to medium and large companies, including heavily regulated industries such as healthcare. Notable clients include HHIO, CodersClan, Kenna Security, Feedvisor, and Ht0. I have led numerous projects throughout my consulting career through the entire software lifecycle, managing local and remote cross-functional teams. I have helped shape clients' business models by defining and measuring KPIs and setting product strategies by leveraging market research and data-driven decision-making.
Built the software platform supporting the organization's strategic pivot from print to digital signage. Led end-to-end development of new software solutions from concept through proof of concept to national deployment across McDonald's UK locations. Managed the McDonald's UK account as a key strategic customer, securing new business and driving revenue growth. Implemented technical and process improvements in field unit manufacturing that delivered measurable cost savings.