Brandon, Vermont, United States
Drawing on extensive experience as a Travel RN and Step-Down/MS-Tele/Critical Care Nurse, I bring a deep understanding of frontline patient care to clinical content development and operational improvement. I now apply this expertise to designing evidence-based educational materials, optimizing care processes, and supporting both new and experienced clinicians in delivering high-quality, patient-centered care. My approach emphasizes translating complex clinical practice into clear, actionable resources that empower healthcare teams and enhance patient outcomes across diverse settings.
• Insight Global / RELX Contract. • Develop and refine nursing skills, care planning, and patient engagement content to maintain high-quality clinical standards. • Partner with product and technology teams to modernize authoring platforms and streamline content delivery workflows. • Facilitate change initiatives regarding AI tool adoption and platform evolution within the editorial process.
• Optimized clinical operations to improve efficiency and deliver exceptional patient experiences across diverse care settings. • Leveraged utilization review expertise to assess medical necessity, promote evidence-based care, and support cost-effective decision-making. • Effectively bridged administrative strategy with frontline care delivery to align clinical initiatives with organizational goals. • Streamlined workflows and reduced operational costs through data-driven process enhancements and targeted utilization management efforts.
• Provided evidence-based, patient-centered care to diverse populations in a critical care setting. • Managed complex patient cases in the PCU/Tele unit, ensuring optimal outcomes through effective communication and collaboration. • Developed and implemented care plans that improved patient satisfaction scores. • Contributed to a multidisciplinary team, enhancing the quality of care at NewYork-Presbyterian Hospital/Queens.
• Facilitated interdisciplinary care coordination to enhance recovery pathways among healthcare professionals. • Initiated patient experience programs, resulting in a significant improvement in satisfaction scores. • Provided mentorship to new graduate nurses, enhancing their clinical judgment and response protocols. • Delivered high-acuity, evidence-based care for complex neurological cases at NewYork-Presbyterian Hospital/CUIMC.
• Delivered high-stakes nursing care for polytrauma and ventilator-dependent patients in a resource-limited environment. • Managed complex behavioral health crises while ensuring patient safety and care continuity. • Developed low-literacy discharge plans for vulnerable populations, enhancing post-discharge outcomes.