Nairobi County, Kenya
I partner with growing businesses to make sure their technology runs smoothly and their data works just as hard as they do. My work bridges two critical layers of success: 🔹 The operational foundation — proactive IT support, system reliability, and smart infrastructure design that keeps everything running seamlessly. 🔹 The strategic intelligence layer — data analysis and visualization that reveal opportunities, predict trends, and turn information into profitable decisions. I don’t just fix problems — I help businesses see what’s next. From building customized dashboards that bring clarity to complex data, to implementing machine learning models that forecast outcomes, my focus is always on turning technology into a true competitive advantage. If you’re scaling and need a partner who can guarantee uptime, simplify complexity, and turn your data into growth, let’s connect.
-Troubleshooting and monitoring of network problems. -Respond to user needs and questions in regard to network access. -Undertaking backing up and restoration procedures for local drives and maintenance of backup logs. -Undertake offsite backups -Maintain an uptodate inventory and hardware -Prepare and submit registration statistical to your supervision on a timely basis for further action -Perform other specific technical for including changing of hardware electronic components (disks, memories, network wiring, power source etc) and undertake routine repair and maintenance. -Undertake installation of commercial and in-house developed software. -Train users on ICT related issues -offer support and advice to users on ICT related issues.
Lan Configuration. Hardware, software troubleshooting and installation. User support services. Network and IP Configuration.
Trained agents on how to originate and open new accounts. Replied to customer enquiries regarding policy issues of the bank