Melbourne, Victoria, Australia
Continuous Improvement Expert with more than 5 years of experience in management consulting. Has experiences in Continuous Improvement, Transformation and Organisational Design projects across Airline, Education, Manufacturing, F&B, Telco, Utilities, Construction and Financial industries. Have led and delivered 20+ projects. Adept at coaching business leads and possess a can-do attitude. Have worked in Australia, United States, China, Malaysia and Indonesia. Bilingual in English and Bahasa Indonesia.
- Built and led NAB Private Wealth’s enterprise Continuous Improvement and AI Enablement capability across ~1,000 colleagues, embedding CI and automation as core business capabilities. - Drove material commercial outcomes, delivering 500+ ideas, 100+ implemented initiatives, significant capacity release, reduced risk exposure, and uplift in customer NPS. - Designed and scaled AI Enablement strategy, leveraging Copilot and agentic AI to deliver $1m+ in capacity benefits within three months. = Established and governed CI and AI Champion networks to ensure sustainable delivery, capability uplift, and enterprise adoption. = Partnered with senior leaders and C‑suite to deliver strategic initiatives, enterprise rollouts, and executive communications (CEO and Townhall level). - Recognised for inclusive, high‑impact leadership, building and leading high‑performing teams to deliver large‑scale transformation.
Work closely with the Strategic Adviser to the Deputy Vice Chancellor (Engagement) in organising various world-class exclusive events in Singapore, China, India, and Australia.