Beaumont Hills, New South Wales, Australia
Committed Operations Manager and effective leader, capable of converting strategic intent into operational reality. Proven history of structuring profitable, customer focussed and results driven teams. Assertive and experienced
Responsible for maximising profitability through the effective delivery of letterbox distribution services within the state. The role is also responsible for helping grow revenue by streamlining operational processes and rationalising costs. Also responsible for the NSW Operations Team, which consists of 7 operations staff, 10 logistics staff, 136 contracted Distributors and 2,200 sub contractors, with operating costs in excess $22 million pa.
Responsible for DC Warehouse and multi site (34) logistics operations. To ensure customer Marketing Materials / Catalogues and Addressed mail were delivered in full and on time weekly to all supply chain stakeholders. Management responsibilities for all Logistics and site related - Health, Safety and Environmental, Chain of Responsibility / Fatigues Management compliance, Staff / Contractor Resources (IR /HR), P&L / Costs, Transport, Equipment and supplier requirements.
Management of new state of the art $30m collation facility. Accountable for operational support and commissioning of newly introduced collation machinery technology. Effectively managed up to 200 staff site across 3 shifts. Engaging with staff, union & management on safety, HR and daily operational issues. Responsible for driving on site safety initiatives and compliance requirements. Achieved nil LTI status during site tenure.
Key focus on developing a positive, change orientated and productive culture, through consultation and performance management initiative requirements. Successful implementation of effective Lean warehousing processes which ultimately led to an environment of accountability and discipline.
Muffin Break and Jamica Blue - Ownership of Foodco Groups local and global Supply Chain processes, supplier contracts and strategic partnership relationships. Championed collective stakeholders engagement initiatives with internal departments, suppliers and Brand specific franchisees, to identify product development, cost and profitable SKU's opportunities. Project managed logistics solutions requirements for both local and overseas markets from start up campaigns to ongoing supply. Significant role focus on cost of goods management for franchisees profitablilty.
Airline Catering and Services - Responsible for supply chain process analysis targeting process efficiency and operational cost improvements. Tasked with selecting internal stakeholders to review their long term processes, "challenging the norm", identify alternative cultural, financial, operational and strategic best practice opportunities. To then empower staff to embrace and implement the new changes with limited business disruptions.