Jabriya, Hawalli, Kuwait
Management and operations professional with more than 10 years of experience across real estate, commercial operations, leasing, and portfolio management within the Kuwait and GCC markets. Throughout my career, I have led teams, managed large-scale portfolios, improved operational performance, and contributed to revenue growth through strategic planning, leasing optimization, and business-focused decision making. My experience combines operational leadership with strong commercial understanding, including property management, tenant relations, budgeting, team performance management, customer experience enhancement, and business development initiatives. I have worked closely with cross-functional teams to improve occupancy levels, optimize tenant mix, strengthen operational efficiency, and support long-term asset value and organizational goals. My professional interests include: • Operations Management • Business Development • Strategic Planning • Commercial & Property Management • Team Leadership • Revenue Growth Strategies • Performance Management • Customer Experience • Process Improvement • Portfolio Optimization I also enjoy sharing practical insights related to leadership, operations, real estate management, commercial strategy, and business performance improvement.
Leading leasing, sales, and property management operations across commercial and residential assets in Kuwait. • Developed leasing and operational strategies that achieved occupancy rates above 95% • Managed client relationships, negotiations, and business development initiatives • Conducted property evaluations, pricing strategies, and market analysis • Improved operational efficiency and reduced costs through vendor optimization • Provided strategic advisory support for real estate investments and new developments
Managed large-scale commercial and retail portfolios generating over KWD 30M in annual revenue across Kuwait. • Oversaw leasing operations and mall management for Boulevard, Symphony, and Al Tijaria assets • Achieved and maintained 98% occupancy across managed properties • Led multidisciplinary teams across leasing, operations, and administration • Implemented tenant retention and operational improvement strategies • Reduced vacancy turnaround time by 35% through process optimization • Managed budgeting, tenant relations, KPI monitoring, and operational planning
Managed mall operations, leasing activities, tenant relations, and operational performance across retail assets. • Executed mall marketing campaigns and seasonal events that increased footfall by 20% • Maintained 97% occupancy through proactive leasing and tenant retention strategies • Oversaw maintenance, security, vendor coordination, and operational compliance • Negotiated lease agreements and supported tenant mix optimization • Reduced operational expenses through vendor management and cost control initiatives
• Led comprehensive real estate operations for residential, commercial, and mixed-use developments, encompassing leasing, sales, and property management functions. • Developed and executed strategic sales and leasing plans that aligned with market trends and business objectives, significantly increasing occupancy and sales volume. • Managed diverse real estate portfolios with a focus on long-term asset performance and stakeholder value. • Directed the implementation of operational best practices, risk management frameworks, and customer service initiatives across departments. • Conducted property evaluations, pricing strategies, and market research to support revenue growth and investment decisions. • Established strong client and investor relationships through tailored service delivery, effective communication, and performance reporting. • Oversaw team performance, ensuring alignment with KPIs, continuous improvement, and high service standards. • Contributed to organizational growth by participating in the planning and restructuring of business units and service lines. Key Achievements • Increased leasing revenue by 22% over a two-year period by introducing performance-based sales strategies and customized lease packages. • Launched a customer engagement program that improved client satisfaction and retention across the residential portfolio. • Spearheaded a successful pricing realignment initiative based on market studies, enhancing competitiveness and improving asset profitability. • Guided the restructuring of underperforming real estate assets, resulting in higher returns and streamlined operations. • Established performance KPIs and staff development programs that boosted team productivity and alignment with strategic goals.