Da Nang City, Vietnam
My name is Egor. I am a manager with an engineering background in development, starting from the front and back to ML solutions. I wrote the first line of code 15 years ago and launched more than 20 projects with teams of up to 40 people. I easily unite businessmen and engineers through common goals, strategy and vision. I always rely on data. That's why I can subtly feel users through numbers. A "Thank you" from a SberMarket user for whom you made a product is worth a lot. I launched and scaled Ozon, SberMarket, Leroy Merlin and I know for sure that the main capital of any company is people
SaaS Customer Support Platform Strategy & Governance - Minimized IT security incident costs: RCA, contractor negotiation strategy, risk averted - Conducted contractor scoring → identified risks were prioritized, included in OKRs, and resolved - Implemented architectural governance: tech radar + RFCs, public decision recording, stack evolution monitoring. Architecture, High-Load & Reliability - Transitioned cross-domain integrations to a hybrid async event-driven model via RabbitMQ and independent releases - Eliminated cascading locks, implemented rate limiting and a circuit breaker - Configured HA for production databases (multi-zone) - Uptime ~99.8% with error budget control- SRE & Incident Management - Formalized incident lifecycle (MTTD / MTTR). - MTTR (P0) reduced from ~5 hours to ~2 hours and MTTD ~10 minutes due to burn rate, saturation, and consumer lag alerts - Introduced a feature-freeze policy in high-risk settings - Required postmortems of ≤5 days, reduced incident recurrence Delivery & Org Design - Rebuilt the organizational model: 3 cross-functional teams + platform → throughput ×1.5, end-to-end ownership - Reduced TTM: 3 months → 1.5 months (–50%), switched to 2-week releases → time-to-value ~2 weeks Formalized Discovery → Delivery with WIP limits → deadline deviation ≤16% - Introduced feature freezing in high-risk windows + mandatory postmortems of ≤5 days → significantly reduced incident recurrence Infrastructure & Cost - Configured domain-based cloud spending control: budgets assigned to domains with decision rights for leads, limits and alerts for anomalies via Jira → strengthened ownership teams, transferred manual approvals to an automated flow, and delegated infrastructure decisions within budgets and policies. - Observability was centralized, stability-review was introduced - Moved widget delivery to a CDN → p95 latency was reduced from ~5 seconds to ~400 ms (–92%), and a bottleneck on first load was eliminated
Sbermarket was and remains TOP-1 in e-grocery (e-commerce) in Russia. Some facts: - Scaled onboarding for quick launch of teams in a department with 200 employees - Implemented the OKR system in my teams and we successfully hit the 60-80% range for Objectives - I conducted an audit of business processes in the self-employed payments system, launched LeSS processes - I built work with colleagues from IB, Sberbank head office and the Federal Tax Service - As a result, I completed a long project, reduced the amount of resources for development, implemented a system for 40,000 employees and reduced costs by 170 million rubles per year - For the assembly routing system, I hired a cross-functional team, launched Scrum processes and implemented the TMM maturity model - I conducted modeling of the work of assemblers and launched the system for 10,000 stores and showed a reduction in costs on AB tests of 12 million rubles per year - I developed backend and infrastructure as idividual contirbutor Products: "Picker Routing System", "Self-Employed Payment System"
Fless is the largest platform for training consultants McKinsey, BCG and PwC in the CIS - Organized the work of the team and the business owner - We successfully completed 8 projects - I developed a strategy, launched development and testing processes, substantiated the importance and launched CI/CD and SRE with a system uptime of 99.9% - We grew from 0 to 6,000 users with a turnover of 25 million rubles per year - I developed backend, frontend and infrastructure as idividual contirbutor Products: "LMS system for consultants"