London, England, United Kingdom
- Professionally led engaging tours of London city, the British Museum, the National Gallery, and Oxford, delivering memorable experiences enriched with expert knowledge and passion to diverse groups of visitors - Strategically enhanced tour packages, resulting in achieving the top-ranking position for tours
- Led Paris city walking tours, as well as tours of renowned landmarks such as the Louvre and Musée d'Orsay, while also facilitating monthly workshops aimed at enhancing tour quality - Efficiently managed schedules for junior guides, ensuring the flawless operation of the Paris branch through meticulous tour allocation and coordination
- Proactively welcomed and advised new customers, taking charge of booking domestic flights and hotels with diligence - Managed Facebook page and Twitter account to promote travel packages and increased the number of followers
- Managed 40 students as a lead volunteer and coordinated overall event supports with main office Guided domestic and international tourists and distributed informational pamphlet