Barcelona, Catalonia, Spain
As the Director of Global Renewals at MongoDB, I lead the teams that are responsible for ensuring the retention of our existing customers across the Americas, EMEA & APAC regions. MongoDB is the leading modern, general purpose database platform that empowers developers to build and scale applications with ease and speed. With over 15 years of experience in sales leadership across multiple countries and sectors, I have developed a strong expertise in solution selling, senior stakeholder management, and renewals strategy. I am passionate about building long-term successful relationships with clients, delivering value and satisfaction, and coaching talent to realise their full potential. My leadership principles are common sense, audacity, and rigour. Outside of work, I enjoy life with my wife, two kids and friends.
Managing 4 team Managers & 27 Renewal Specialists, focusing on maximising Gross Renewal Rates & Professional Services closing. 4th phase: leading the development of an AI-based Renewal Automation framework to optimise efficiency, reduce manual effort, and improve renewal accuracy. Led the 3rd phase of renewals operations expansion in APAC, with the recruitment and launch of a 7-people-team in Gurugram, India. Led the 2nd phase of expansion in North America & LATAM, hiring and launching a team of 11 in Austin, Texas & Sao Paulo, Brazil. FY27 Q1 attainment 97% Gross Renewal Rate (120% v target) FY26 97% GRR (120% v target) FY25 96% GRR (150% v target)
Developing a robust renewal process, in collaboration with internal stakeholders (Sales, Customer Success & Operations), that provides an excellent customer experience while maximising contract value to achieve or exceed business objectives. Identifying risks and crafting an accurate forecasting method. Leading, coaching and mentoring a team of 8 talented renewals professionals based in Barcelona, Spain, that impact our customers success. FY24 attainment Q4: 95% GRR (250% v target); 100% On-time Q3: 94% GRR (250%); 100% On-time
Leading a team of Account Development Representatives across the French, Middle-East Africa & ISV's EMEA markets. Growing the team from 4 to 9 highly motivated individuals, with a strong focus on coaching, supporting them on building foundations for their career in tech sales. Q1-Q2 FY24 Quota attainment 171% FY23 attainment 170%
Growing 3x mid-market key accounts investment on Pinterest. Managing clients in the following verticals: fashion; skincare; home-decor; retail; food & beverage.
Creating a high performance Direct Sales organization across Germany; Italy; UK; France; Spain & long-term global sales strategy to ensure high productivity and results, together with Director. - Expanding on advertising revenue sources - Developing innovative products and Go-To-Market - Improving existing commercial strategies (direct clients & media agencies) - Optimising sales KPI´s and pipeline metrics eDreams ODIGEO, the world’s largest online travel company in the flight sector and the largest publicly traded European e-commerce company by profitability
Responsible for growing the LinkedIn Media Talent Solutions business in Enterprise & SMB segments within Emerging Markets: Middle-East; Africa; Central-Eastern Europe, South-Eastern Europe. Leading a team of 10 talented Management, Sales & Media Consultants, based in Dubai and Dublin. Re-organising team structure and improving alignment with 15+ internal stakeholders for better synergies and results. Launching various programs and products in markets, in accordance with global sales strategy.
Responsible for growing the LinkedIn Media Talent Solutions business in the Middle-East & North-Africa by 25% YoY. In charge of hiring, leading and coaching a team of 6 talented Management, Sales & Media Consultants, based in Dubai and Dublin. - Accelerating client and market adoption of LinkedIn products (new products go-to-market strategy). - Partnering with internal stakeholders: sales organisation; business partners. - Focusing on pre-sales pipeline generation via a consultative approach and post-sales customer success and product utilisation. - Launching creative initiatives to transform the way we operate, while exemplifying our culture and values.
Responsible for the growth of LinkedIn Media Talent Solutions in MENA by 3x. Leading a team of 5 media consultants that help companies and public sector entities build their talent brand, via media campaigns (content marketing, advertisement). - Market education: social sourcing, employees activation, social executives engagement, digital transformation, content marketing. - Sales teams support: go-to-market strategy, account planning. - Product expertise: new solutions and narratives roll-out. - Responsible for Media revenue generation. Working with clients in the UAE, Saudi Arabia, emerging markets: Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon & North Africa.
Universum: pioneer and global leader in Employer Branding. In charge of Universum’s business development in the UK, France and Benelux. Sales of tailored-made consulting projects, recommendations, implementation, evaluation of new EVP, talent acquisition, retention, graduate recruitment, university relations and digital strategies, with Fortune 500 companies. Client relationship management and new business. Established long term partnerships with 100+ A-level Recruitment Managers. Marketing and brand awareness, organization of events and seminars (i.e. Universum Awards – 200+ attendees).