Ethan Le

IT Technician| Server Technician| Cloud Computing | Computer Informational System Major & Business Administrator Minor| UH Cum Laude

Houston, Texas, United States

About

Hi, I'm Ethan Le, an IT Technician with a passion for networking and technology. I specialized in managing Bitcoin miners and servers for the company. I hold a Bachelor of Science in Computer Information Systems with a minor in Business Administration, graduating Cum Laude from the University of Houston. My expertise lies in incident management, network monitoring, and creative problem resolution. I thrive on continuous learning and enjoy tackling complex issues with innovative solutions. What sets me apart is my ability to think creatively and 'outside the box' when addressing challenges. I excel in collaborating with cross-functional teams, ensuring seamless communication and delivering exceptional results. Let's connect and explore how I can contribute to your network and IT needs!

Experience

  • Lancium (On-site)
    • IT Technician
      May 2023 - Present · 3 yrs 2 mos

      - Expertly managed Bitcoin miners, ensuring optimal configurations and troubleshooting issues to maximize mining efficiency and output. - Proficiently administered Ubuntu OS servers locally and remotely across multiple sites, maintaining robust server health, performing timely updates, and configuring systems for seamless on-site network communication. - Engineered intricate network configurations to facilitate seamless communication between servers, Bitcoin miners, and on-site networks, enhancing overall network efficiency. - Executed advanced technical troubleshooting to promptly identify and resolve complex hardware and software issues in both Bitcoin miners and servers, ensuring uninterrupted operations. - Facilitated transparent and efficient communication of intricate technical concepts among diverse stakeholders, fostering collaborative problem-solving.

    • Network Operations Center
      May 2022 - Sep 2023 · 1 yr 5 mos

      - Monitor and maintain the health and performance of complex network systems and infrastructure. - Respond to incidents and service requests, escalating issues to the appropriate teams as necessary to ensure timely resolution. - Perform regular system checks and maintenance to proactively identify and address potential issues before they become critical problems. - Work closely with cross-functional teams, including network engineers and software developers, to resolve complex issues and ensure optimal network performance. - Utilize industry-leading network monitoring tools and software to track network activity and identify patterns or anomalies that may indicate potential issues. - Develop and maintain documentation of network systems, procedures, and best practices to ensure consistency and standardization across the organization. - Continuously seek out opportunities to improve network performance and efficiency, and make recommendations to senior leadership and cross-functional teams as appropriate. - Stay up-to-date with the latest trends and emerging technologies in networking, and collaborate with internal and external partners to drive innovation and implement new solutions.

  • Shift Lead at AGU Ramen
    Dec 2016 - Mar 2020 · 3 yrs 4 mos