United States
Assisted customers choose golf clubs, apparel, and accessories based on their needs and skill level. Utilized product knowledge and strong communication skills to provide great customer service and drive sales. Processed transactions, restocked inventory, and stayed informed on new golf equipment and technology.
During my winter internship at NewDay USA, I strengthened my sales and communication skills through competitive, performance-based sales environments. I led a team project focused on developing and presenting actionable strategic recommendations, gaining hands-on leadership and collaboration experience. Additionally, I shadowed mortgage professionals and senior leaders, gaining direct exposure to the VA loan industry, sales operations, and leadership decision-making
-Assisted daily logistics and event execution for 16 days of training camp, while supporting an average of 1,300 fans per day. -Elevated the fan experience and strengthened brand presence by delivering impactful Ravens initiatives through engaging activations. -Co-developed and presented a season-long marketing initiative focused on a 30th season long activation to the organization’s marketing leadership.
-Greeted members and assisted with daily golf services to ensure a positive experience. -Provided problem-solving support to maintain smooth operations for members and guests. -Efficiently executed over 50 events each summer, accommodating hundreds of guests at each event.
-Oversaw and led daily golf operations, including event setup, preparation, and member services. -Gained hands-on experience in the golf industry while collaborating with professional staff. -Developed strong relationships and interpersonal skills through consistent interaction with club members and staff.
Maintained order and safety at Dorothea Dix Park, assisted thousands of individuals and contributed to the success of the 2023 Dreamville Festival.