Ethan Le

Director, Professional Services at MongoDB

San Francisco Bay Area

About

As a Professional Services Director with 14 years of experience, I specialize in driving success in the complex arenas of open source due diligence, mergers and acquisitions risk assessment, and running large cross functional international professional services teams. My career is marked by a proven track record of leading high-performing international teams, fostering customer-centric solutions, and delivering measurable results that align with business goals. At Palamida, I created processes and expanded offerings that led to 3x revenue growth in 5 years. This helped bolster our position to be acquired by Flexera/Revenera, where I continued to triple the team size and double revenue YoY. At MongoDB, I’ve run cross matrix teams to deliver enablement and advisory services to our customers, growing revenue 30% YoY. The role also allowed me to have a global reach with running both US West and ANZ and growing team of 5 to over 25. I am passionate about building and leading teams that are not just technically proficient but also deeply committed to customer success. By focusing on collaboration, continuous improvement, and strategic execution, I’ve consistently driven projects to success, earning the trust and satisfaction of clients across the globe.

Experience

  • MongoDB (7 yrs 3 mos)
    • Director, Professional Services
      Aug 2024 - Present · 1 yr 11 mos

      MongoDB Consulting accelerate your most important initiatives. Arm your teams with the deepest bench of MongoDB expertise, enabling them to drive success and reduce risk at every stage of your digital transformation and application development journey. As Director of Professional Services for the West, Ethan leads the Professional Services team responsible delivery services for all of the West. We help customers accelerate their adoption of MongoDB and their most critical use cases through advisory consulting, implementation, development, and training. Ethan supports all of the West sales region including Pacific Northwest, Mountain, Southwest and Bay Area with an ecosystem team of 20+ people to ensure delivery success.

    • Senior Manager Professional Services, West
      Feb 2023 - Present · 3 yrs 5 mos

      MongoDB Consulting accelerate your most important initiatives. Arm your teams with the deepest bench of MongoDB expertise, enabling them to drive success and reduce risk at every stage of your digital transformation and application development journey. As Senior Manager of Professional Services for the West, Ethan leads the Professional Services team responsible delivery services for all of the West. We help customers accelerate their adoption of MongoDB and their most critical use cases through advisory consulting, implementation, development, and training. Ethan supports all of the West sales region including Pacific Northwest, Mountain, Southwest and Bay Area.

    • Manager, Professional Services
      Apr 2019 - Mar 2023 · 4 yrs

      Professional Services Manager at MongoDB

  • Director, Professional Services at Flexera Software
    Oct 2016 - Apr 2019 · 2 yrs 7 mos

    Flexera Software Composition Analysis, leveraging Flexera FlexNet Code Insight software, provides software and services that automate the detection and management of software components and their licenses to lower the risk of using unauthorized third-party software inside customer applications. As Director of Professional Services, Ethan leads the Professional Services team responsible for audit services and training worldwide. He is responsible for managing Flexera’s SCA ever growing audit services team performing baseline and M&A audits for SCA's portfolio of over 150 audit customers. He is also responsible for delivering training and advising on open source policies and best practices both internally and externally.

  • Director, Professional Services (acquired by Flexera/Revenera) at Palamida, Inc
    Jan 2012 - Oct 2016 · 4 yrs 10 mos

    Palamida provides software and services that automate the detection and management of software components and their licenses to lower the risk of using unauthorized third-party software inside customer applications. As Director of Professional Services, Ethan leads the Professional Services team responsible for audit services and training. He is responsible for managing Palamida’s ever growing audit services team performing baseline and M&A audits for Palamida’s portfolio of over 150 audit customers. He is also responsible for delivering training and advising on open source policies and best practices both internally and externally.

  • Senior Software Engineer at Cisco Systems, Inc.
    Apr 2005 - Jan 2012 · 6 yrs 10 mos

    As part of the Corporate Development Technology Group, key role as Open Source diligence team lead for Cisco’s Corporate Development, responsible for open source diligence for all Acquisitions, Investments, and Divestitures. Also, identify and form strategic opportunities for Cisco and due diligence for mergers and acquisitions.