Chennai, Tamil Nadu, India
I am a commerce professional with a Bachelor’s degree in Accounting and Finance and an MBA in Logistics and International Business. I have 1.5 years of experience in the banking sector, working in Fraud Operations. Alongside my professional career, I am a music enthusiast with a strong appreciation for music.
Account Fraud : 1.Reviewed and matched customer documents with application details for accuracy and compliance. 2.Checked IDs and address proofs for clarity, validity, and completeness; identified and reported red flags. 3.Communicated document issues or additional requirements to customers in a clear and professional manner. Cheque Fraud: •Reviewed cheque transactions to identify suspicious or fraudulent activity and escalated high-risk cases for further investigation. •Handled 40+ alerts daily while consistently meeting Service Level Agreement (SLA) targets. •Verified transaction and customer details using internal systems and external databases in line with compliance requirements. •Collaborated with team members to identify fraud patterns and share insights to improve detection. •Participated in regular training sessions to stay current with fraud detection processes, tools, and regulations
•Understanding of Liner Management and NVOCC Process during my internship •Reviewing documents to enhance process understanding.
While I was in college, I did an internship at Gopi Kumar Associates where I learned about GST (Goods and Services Tax) and how to file GST returns. It was a good learning experience!