Esther Ying Si Liang

GROUP ZARA AUSTRALIA PTY LIMITED

Melbourne, Victoria, Australia

About

I am pursuing the Juris Doctor at Monash University, focusing on developing advanced legal knowledge, critical thinking, and practical skills. This program combines core legal studies, hands-on experience through clinics and mooting, and opportunities to explore specialised areas like corporate and human rights law, preparing me for admission as an Australian lawyer. My recent experience at Zara has honed my ability to maintain an organized retail environment and deliver exceptional customer service. I thrive in collaborative settings, supporting my team to achieve a seamless shopping experience for our customers. I am eager to bring these diverse perspectives, along with my multilingual capabilities in Mandarin and Cantonese, to enhance the team's dynamic and reach our collective goals.

Experience

  • Retail Sales Assistant at GROUP ZARA AUSTRALIA PTY LIMITED
    Jan 2023 - Present · 3 yrs 7 mos

    As a Retail Sales Assistant at Zara, I ensure the smooth flow of the store by working in the fitting rooms, assisting customers with their selections and managing items. On the shop floor, I keep the space organised and visually appealing, helping customers find what they need while providing excellent service. In the stockroom, I manage inventory, and make sure merchandise is readily available to keep everything running efficiently. I focus on teamwork, attention to detail, and delivering great customer experiences.

  • Pathology collector at Australian Clinical Labs
    Jun 2022 - Jun 2022 · 1 mo

    Specialise in drawing blood from patients for various medical tests and procedures. My role involves preparing patients for blood collection, ensuring their comfort, and maintaining a sterile environment to prevent infection. I use specialized equipment to obtain blood samples, label and process these samples accurately, and sometimes perform preliminary tests or handle specimen transport to the lab. Attention to detail and excellent communication skills are crucial in my job, as I need to explain procedures to patients, address their concerns, and collaborate with healthcare professionals to ensure precise and efficient testing.

  • Teaching Assistant at Melbourne Taekwondo Centre
    Feb 2021 - Apr 2021 · 3 mos

    Help with demonstrate patterns and kicks, and support their learning in a positive environment. Ensuring they understand and perform techniques correctly while building their confidence and enjoyment in Taekwondo.

  • Retail Sales Assistant at Coles Group
    Jun 2019 - Jun 2019 · 1 mo