Singapore, Singapore
Human Resources professional with 15+ years of progressive experience driving HR operations, people strategy, and organizational effectiveness across diverse industries including telecommunications, healthcare, F&B, and non-profit organizations. Proven expertise in the full spectrum of HR functions, including talent acquisition, payroll administration, employee relations, performance management, learning & development, HR policy development, and statutory compliance. Strong track record in managing end-to-end HR operations, supporting workforce planning, and partnering with leadership teams to align HR initiatives with business objectives. Experienced in overseeing payroll for large employee populations, ensuring compliance with MOM, CPF, and IRAS regulations, while maintaining operational accuracy and audit readiness. Core competencies include payroll management, recruitment and retention, staff onboarding and induction, employee relations, HR policy implementation, statutory compliance, training and development, stakeholder engagement, and employee lifecycle management. Experienced in implementing and reviewing Employee Handbooks, streamlining HR processes, and supporting organizational growth through structured and people-centric HR practices. In addition to HR expertise, skilled in data analytics and process optimization, including Microsoft Power BI, SQL transformations, data modelling, statistical analysis, project management, and business reporting. Proficient in HR and payroll systems including Prosoft, Sage Easypay, InfoTech, and Microsoft Office applications. Recognized as a detail-oriented and adaptable HR professional with strong communication and interpersonal skills, able to work effectively under pressure, manage multiple priorities, and build positive working relationships across all organizational levels. Fluent in both English and Mandarin.
Responsibilities: • Monthly payroll and benefits management a) Manage and process of monthly payroll b) Staff benefit management. • Recruitment a) Manpower planning and establish clear understanding of the recruitment needs and resourcing strategies to hire quality candidates. b) Manage recruitment process and conduct interviews’ c) Responsibility of apply and renew of work passes. d) Ensure efficient end-to-end process with on-boarding new hires and exit. • Employee engagement and relations a) Handle disputes and grievances, and provide counselling to staff. b) Mediate and conflict resolution on employee issues using current policies and disciplinary actions. Provide forward-looking solutions to address issues faced by clinic doctors and line managers. c) Resolve employee relations issues through thorough and objective investigations when necessary. • HR Management a) Advise on HR practice, legislative and regulatory compliance. b) Ensure HR function comply with statutory/legal requirements and policies relating to general employment and management practices.