Greater Orlando
With over 10 years of experience in staffing and workforce operations, I specialize in talent acquisition, client relationship management, and workforce optimization in industrial and construction sectors. At PRT Staffing, I work to connect businesses with skilled professionals, including general laborers, machine operators, drivers, and more, aligning workforce solutions with industry demands. My expertise lies in sourcing qualified candidates, ensuring compliance with safety standards, and fostering strong client partnerships. A focus on problem-solving and organizational excellence drives my efforts to deliver results that meet and exceed client expectations. Skilled in decision-making and maintaining attention to detail, I am committed to helping businesses thrive by supporting their staffing needs.
Experienced Account Manager & Recruiter specializing in industrial and construction staffing, with a strong background in talent acquisition, client relationship management, and workforce operations. Skilled in sourcing and placing qualified candidates, including general laborers, machine operators, welders, forklift operators, and skilled trades. Adept at managing client accounts, ensuring compliance with safety regulations, and optimizing workforce solutions to meet industry demands. Proven ability to build and maintain client relationships, negotiate contracts, and drive business growth. Strong communication, problem-solving, and organizational skills with a passion for connecting businesses with top talent.
• Managed hotel operations and staffing solutions for multiple properties in Orlando. • Collaborate with hotel leadership to ensure exceptional guest service and departmental coverage. • Generate new business leads and built strong client partnerships to expand the hotel network.
As an Area Supervisor at STAFF PRO, LLC in Orlando, FL since January 2019, I've honed my leadership and operational skills in the hospitality industry. My role involves ensuring exceptional guest experiences and efficient management across various departments. Here are key highlights of my responsibilities and achievements: ♦ Oversaw operations of multiple hotel departments, including housekeeping and maintenance, ensuring seamless functionality and high service standards. ♦ Addressed and resolved guest complaints promptly, guaranteeing customer satisfaction and positive feedback. ♦ Managed staff schedules across departments, optimizing workforce efficiency while maintaining quality service. ♦ Collaborated effectively with other supervisors and managers to align departmental goals with overall hotel objectives. ♦ Implemented strategies to enhance operational efficiency, leading to improved guest experiences and streamlined processes. ♦ Maintained high standards of cleanliness and safety in all supervised areas, adhering to industry regulations. ♦ Conducted regular training sessions for staff to foster professional development and ensure adherence to service standards. ♦ Played a key role in decision-making processes regarding departmental budgets and resource allocation.
In my role as Office Coordinator at STAFF PRO, LLC in Orlando, FL, from September 2018 to December 2019, I mastered the art of multitasking and efficient office management. My position demanded a blend of administrative expertise, organizational skills, and a proactive approach to ensure smooth office operations and employee support. ♦ Managed reception and front desk duties, ensuring a welcoming atmosphere for visitors, clients, and staff. ♦ Provided comprehensive administrative support, including document preparation, meeting coordination, and report generation. ♦ Oversaw office supplies and inventory, maintaining optimal levels and order efficiency. ♦ Handled mail and package distribution, ensuring timely and organized delivery and dispatch. ♦ Coordinated facilities management, liaising with building management for maintenance and office space optimization. ♦ Arranged travel logistics, coordinating flights, accommodations, and itineraries for employee travel. ♦ Managed executive calendars, scheduling and organizing appointments, meetings, and events. ♦ Played a key role in event planning and coordination, handling logistics for office events and celebrations.
As a Lobby Attendant at STAFF PRO, LLC in Orlando, FL, from July 2018 to September 2018, my role was pivotal in maintaining the hotel's high standards of cleanliness and guest satisfaction. My responsibilities ranged from meticulous cleaning of public areas to ensuring the comfort and needs of guests were met with efficiency and care. ♦ Maintained cleanliness and tidiness of public areas, including the lobby, corridors, and restrooms, through sweeping, vacuuming, and dusting. ♦ Managed lobby maintenance by arranging furniture and amenities, creating a welcoming environment for guests. ♦ Performed housekeeping duties in guest rooms, adhering to high cleanliness standards. ♦ Ensured timely restocking of supplies in both public areas and guest rooms, including toiletries and towels. ♦ Managed laundry operations, including collection, transportation, and inventory of linens. ♦ Conducted regular trash removal in public areas and guest rooms, ensuring proper disposal and recycling practices. ♦ Reported and followed up on maintenance issues to maintain a well-functioning and safe facility. ♦ Provided courteous and professional guest interaction, responding promptly to requests and managing lost and found items.
During my tenure as a Uniform Attendant at HSS Hospitality Staffing Solutions in Orlando, FL, from November 2017 to June 2018, I played a critical role in managing the uniform needs of the staff. My responsibilities were diverse, ranging from distribution and size fitting to inventory management and quality control, all aimed at maintaining the professional image of the staff. ♦ Managed uniform distribution to employees, ensuring alignment with roles and departmental requirements. ♦ Assisted employees in selecting correctly sized uniforms, including taking measurements for a perfect fit. ♦ Maintained uniform inventory, ordering new items as needed and keeping a variety of sizes and styles in stock. ♦ Conducted quality control checks on uniforms, addressing wear, tear, and cleanliness issues. ♦ Coordinated the cleaning and laundering of uniforms, ensuring availability of clean attire for staff. ♦ Kept meticulous records of uniform assignments, returns, and stock levels for efficient management. ♦ Handled issuance of replacement uniforms, following strict procedures for tracking and documentation. ♦ Communicated uniform policies to employees, providing guidance on care and maintenance.