Calgary, Alberta, Canada
I'm a Psychology graduate from the University of Calgary with a genuine interest in people; how they're motivated, what drives performance, and how to match the right person with the right opportunity. My academic background gave me a strong foundation in human behaviour, decision-making, and communication. I've applied these throughout years of fast-paced, client-facing work where building trust quickly and delivering results both matter. I bring a people-first mindset, strong interpersonal skills, and a competitive drive to every role I take on. Open to opportunities in HR, people & culture, and talent acquisition in Calgary!
• Provided consistent, reliable service while meeting strict time and accuracy standards • Demonstrated strong organization, initiative, and independence • Communicated effectively with customers to resolve issues and ensure satisfaction • Maintained professionalism while managing competing priorities
• Served as a first point of contact, delivering professional, customer-focused service • Processed transactions accurately while adhering to safety and operational procedures • Communicated clearly with customers to explain rules, resolve concerns, and manage expectations • Handled confidential customer information with discretion and professionalism • Collaborated with team members in a fast-paced, high-volume environment
• Managed 100+ daily transactions with accuracy and attention to detail • Balanced multiple responsibilities in a fast-paced, customer-facing environment • Enforced policies and procedures to ensure safety and positive experiences • Communicated clearly with customers and team members
• Founded and operated an independent online tutoring program • Assessed student needs and tailored learning approaches accordingly • Built relationships with students and parents through clear, professional communication • Managed scheduling, organization, and progress tracking independently • Demonstrated leadership, accountability, and initiative