Esra Nur KUL

Import And Export Operation Assistant | E-Commerce & International Trade | Passionate About Digital & Efficient Operations

Istanbul, Türkiye

About

I graduated first in my department with a double major in International Trade & Business and E-Commerce & Management. I am passionate about supply chain, logistics, and e-commerce, and eager to build a career that connects global trade with digital innovation. Throughout my academic and internship experiences, I have developed a solid foundation in operational processes, data analysis, and cross-functional collaboration. At Bovo Cargo, I gained hands-on experience in e-commerce logistics by supporting reporting, Excel-based data analysis, and user experience-focused business development projects. I also deepened my practical understanding of warehouse operations, including barcode labeling, return management, and inventory tracking. During my internship at All Global Trading, I contributed to customs operations by preparing import/export documentation, assigning HS codes, and assisting with declaration processes. In parallel, I held leadership roles in student organizations such as Yeditepe Women in Business and IAESTE Yeditepe, where I enhanced my skills in project planning, teamwork, and communication.

Experience

  • Business Development and Operations Intern at Bovo
    Jun 2024 - Aug 2024 · 3 mos

    Contributed to daily cargo operations for 15+ brands by preparing and analyzing daily and monthly performance reports using Excel, helping track operational success, identify delivery bottlenecks, and support continuous process improvements. Conducted research and testing on the cargo panel system to identify dysfunctional pages and recommend user experience enhancements. Supported the optimization of the newly launched WhatsApp Chatbot by detecting usability issues and preparing actionable recommendations to improve customer experience. Developed a detailed presentation on critical website enhancements, addressing non-functional elements, inaccessible pages, and mobile responsiveness to improve user accessibility. Gained hands-on experience in warehouse operations such as barcode labeling, return processing, and workflow execution providing a deeper understanding of last-mile logistics and fulfillment operations.

  • Secretary General at IAESTE Yeditepe
    Aug 2023 - Feb 2024 · 7 mos

    IAESTE is a global organization offering paid international internships in STEM fields, aiming to foster cross-cultural and technical exchange among students and employers. Managed communication and operational alignment between IAESTE Türkiye and IAESTE Yeditepe for the international internship exchange program. Led outreach to 100+ Turkish companies to promote international internship opportunities, handled follow-ups, and supported promotional communications. Facilitated task distribution and team coordination within a 30-member group, ensuring efficient workflow and collaboration. Maintained formal correspondence between the university and the club, and contributed to the planning and execution of campus-wide promotional events to boost program visibility.

  • Import and Export Intern at All Global Trading Customs Consultancy Ltd. Co.
    Jul 2023 - Sep 2023 · 3 mos

    Contributed to efficient customs operations by assisting in the preparation of 40+ import/export customs declarations using Evrim and NCTS systems, ensuring regulatory compliance and timely processing. Prepared and organized 50+ import/export documents weekly, maintaining accuracy across both digital and physical archiving systems. Assigned correct HS codes for 300+ imported products per week, accelerating the customs declaration preparation process. Gained hands-on experience in daily customs operations, deepening practical knowledge of import-export procedures and end-to-end shipment coordination.

  • Chairwoman of the R&D Committee at Yeditepe Women in Business
    Aug 2022 - Jul 2023 · 1 yr

    Yeditepe Women In Business is a student club that works for gender equality and aims to highlight success stories as well as create new ones. It is a student-led organization focused on empowering students’ careers through career development events, mentorship programs, and industry engagement. Led the Research and Development Committee, responsible for planning, organizing, and presenting strategic event proposals aimed at increasing student engagement and supporting professional development. Designed term-based event roadmaps and creative content ideas, which were submitted to the board for implementation. Successfully organized five online events and supported the delivery of over 10 career development sessions by coordinating with speakers. Managed a 12-member team during the planning of an award ceremony featuring 15 speakers, handling invitations, sponsor relations, communications, and logistics. Arranged and moderated a Canva Workshop in collaboration with industry experts, managing both the training content and event planning.