Istanbul, Istanbul, Türkiye
Payroll Manager with 11+ years of experience leading payroll operations, compliance, advisory, and transformation projects for multinational organizations. Strong expertise in end-to-end payroll management, payroll compliance, process improvement, budgeting, reporting, and payroll transformation projects. Experienced in leading teams, managing client relationships, and delivering high-quality payroll solutions in fast-paced environments. Recognized for driving automation, RPA, and AI-enabled initiatives to improve efficiency and reduce manual processes. Experienced in working with global clients, cross-functional teams, and senior leadership. Fluent in Turkish and English.
•Lead and manage end-to-end payroll operations for local and multinational clients across various industries, ensuring timely and accurate delivery. •Provide payroll advisory services to clients regarding payroll compliance, operational risks, and best practices. •Conduct payroll process reviews, identify improvement areas, and deliver recommendations to strengthen payroll operations and system infrastructure. •Lead payroll transformation and process improvement projects focused on efficiency, scalability, and service quality. •Take an active role in automation and digitalization initiatives to reduce manual processes and improve operational workflows. •Participate in RPA and system enhancement projects, helping automate repetitive payroll tasks and increase process efficiency. •Recognized as an AI Champion within the organization, promoting AI-driven solutions and innovation in payroll processes. •Manage compensation budgeting, payroll reporting, and variance analysis based on client needs and business requirements. •Prepare and deliver internal and external payroll trainings on Turkish payroll legislation, compliance, and operational best practices. •Build and maintain strong client relationships, acting as a trusted point of contact for escalations and strategic payroll matters. •Collaborate with internal departments such as Finance, HR, Tax, and Technology teams to improve integrated payroll solutions. •Contribute to business development initiatives, proposals, and new client opportunities within payroll advisory services.
• Managing full payroll & HR administration process, cooperating with the external clients and with the internal departments (Finance, Accounting etc.) • Dealing with various foreign clients from different sectors. • Supervising and coordinating all operational process performed by the junior staff to ensure that all payroll related responsibilities are delivered. • Initiating, planning, executing, and checking the payroll process with accurate, timely and consistent results. • Being responsible for and contribute in the maintenance and preparation of payroll documentation. • Being responsible for tracking the timely payment of tax, social security, insurance, pension, etc. • Being subject matter expert for payroll operations and first point of contact for escalations. • Development and improvement of payroll procedures, processes, and systems. • Supported the team and ensuring- that the tickets are being responded in a timely manner. • Being first point of contact for internal and external audits for all payroll related queries. • Preparing annual budget and periodic reports and analyzing monthly deviations and revising estimations accordingly to the clients needs. • Leading and coaching the junior staff, taking responsibility of the customer management. • Following up the legislation and the recent and upcoming changes in the regulation in a timely and appropriate manner. • Offered friendly and efficient service to all customers, handled challenging situations with ease. • Maintained employee confidence and protected payroll operations by keeping information confidential.
• Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services. • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs. • Implemented company's first leaves of absence tracking system. Managed employees leaves of absence. • Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts. • Maintained employee files and other employee related information as required by laws and regulations. • Prepared job descriptions, prepared/posted recruitment advertisements and coordinated recruitment related events/activities • Implemented and supervised orientation procedures for all new hires. • Supported payroll data process (payments/overtime controls) in a timely & accurate approach. • Keep track of Disciplinary procedures. • Prepared requested employee documents such as verification letters and visa documents, interfaces with employees for immediate questions and demands, prepares letters and documents for employees as requested. • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives. • Coordinated employee placements and administration. • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.