Esra Genç

Senior Communication Manager at Turkcell

Istanbul, Istanbul, Türkiye

About

An extremely proactive and adaptable event, sponsorship and brand management professional with broad experience in media roadmap, restructuring, project management, corporate communication&PR activities, agency coordination and NPS&Churn improvement analysis gained from both a telecommunication and OTT digital platform industries perspective, as well as a track record of successfully.

Experience

  • Senior Communication Manager at Turkcell
    Jul 2020 - Present · 6 yrs 1 mo

    • Managing Media&Sponsorship bugdet, coordinating different customer segment marketing campaign due to VOD&Sports content variety. • Rebuild event coordination&sponsorship partner management • Preparation of key transaction documentation such as information press release, PR agency weekly status coordination, structuring relationship management with key journalists and influencers • Lead marketing communications digital media campaign to improve TV+ brand awereness and net promoter score(NPS) • Build yearly communication&sponsorship roadmap and execute different events due to OTT&IPTV consumer segment

  • Brand Partnerships&Loyalty Programs Manager at Vodafone
    Nov 2012 - Nov 2019 · 7 yrs 1 mo

    • Responsible for the implementation of non-gsm loyalty campaigns • Developing&executing marketing strategies for the sub-segments • Launched “Vodafone Yanımda Avantaj Cepte” loyalty app • Execute all ATL&BTL digital campaign process • Project leader for the Red&Red VIP segments customer journey improvements • Manage all the Red Summer Venues Beach Sponsorships • Plan and manage acquisition&retention budget of the fiscal year • Develop yearly loyalty strategy based on Red/Youth/Mass segment • Execute all the strategic partnerships management and networking in Enterprise&Consumer Business Unit

  • Partnership Development Specialist at Turk Telekom
    Aug 2010 - Oct 2012 · 2 yrs 3 mos

    • Follow-up communication planning of Value Added Services • Manage Avea Partner Program in collaboration with all VAS partners • Stimulate partner network, arrange workshops and partner visits to make strong partnerships

  • National Key Accounts Financial Analyst at Reckitt Benckiser
    Aug 2007 - Jul 2010 · 3 yrs

    • Reporting to National Key Accounts Manager, responsible of analyzing ROI of launched SKU’s, follow-up monthly dashboard to reach annual financial targets • Follow-up annual trade terms of Migros, Carrefour, Metro,Tesco, BIM. • Responsible of customer activity and promo pack budgets • Analyse weekly 4P data and in-market share fluctuations of NKA

  • Assurance Associates at PricewaterhouseCoopers
    Sep 2006 - Aug 2007 · 1 yr

    -Specialized especially in Investment Banking Sector (Yapı Kredi Yatırım, Koç Portföy, Koç Yatırım, Yapı Kredi Koray GYO)