Singapore
Product Manager x Design Thinking x Agile x SW Engineering x AI Certified AWS Solution Architect Certified Scrum Master Certified Scrum Product Owner Certified Service Designer Email: [email protected]
Promoted twice; currently managing product team. -Conceptualize, launch and scaled platform from MVP to 50K+ MAU. -Achieved 2x MAU growth in first year via SEO and marketplace strategy -Doubling conversion through discovery & UX optimisation year on year. -Own product strategy, roadmap, and execution end-to-end with senior management & cross-agency alignment -Continuously improve system architecture and APIs for partner integration align to long term product strategy -Integrating AI into product workflows (search, analytics, content) saving half of ops time and enabling better product experiencee -2x winner of data arcade tournament bringing insights, influencing product roadmap and getting stakeholder’s buy-in
-Managed, communicate and plan product roadmap. -Setup agile, CI/CD workflow, sprint planning, and backlog grooming. -Delivered Web, iOS and Android app for B2C retail/e-commerce projects. -Develop Proof of Concepts consuming RESTFUL APIs. -Develop application using SharePoint, Flow and PowerApps. -Facilitate integration of multiple systems such as Zendesk, CleverTap, and QlikView. (MarTech/AdTech) -Consumer Marketing and Digital Experience -Delivered and go to market academy.sats.com.sg
Leading a team of six backend engineers. Design system and database architectures. Redesigning deployment processes from dev to tst and to production. Developed scripts to help on continuous integration. Project/Product Manage with Jira and Agile methodology. Streamlined interview processes for backend team enhancing quality of interviewed candidates. Ensure code quality by conducting code reviews upon pull-requests on GIT. Initiate documentation practices. Wrote more than 10 documents for various modules. Assist in debugging and maintaining mobile apps development. Organized retrospective, sharing and teaching sessions to promote continous improvement.
Started with a lean team of 4 and grew with them with a headcount more than 12. Projects worth mentioning: x Alibaba (B2B2C platform) x Financial investment company (digital twin, customer and backend) x Wildlife Reserve Singapore Full Stack Web Development with AliCloud/Amazon Web Service, Nodejs, Php and MariaDB. Restful API Integration with Wild Life Reserve Singapore. Developed Mount Faber Cablecar Ticket Redemption Module with QR code generating and scanning. Developed Fintech Investment project with laravel framework sensitive to accuracy as it involves a sizable amount of money Developed Front-End automated testing with Selenium. Improved quality assurance and efficiency by replacing manual labor testing. Developed web scraper to automate consolidation of news articles to a central source with puppeteer. Write powershell and bash scripts to automate internal processes. Led and managed project using Agile methodology and workflow with Trello, Slack and Git. Manage clients, offshore developers and internal projects. Developed skills to convey complicated and abstract concept by constantly conducting requirement gathering and training workshops to major stakeholders. Ensures business continuatity with automated backups, documentation and training manuals. Trained and mentored junior and intern developers in programming methodologies and best practices.
Developed VBA Excel to optimize billing management. Assisted in infrastructure activities such as -mount servers with proper rack planning and cable management -connect to iLo ports for hypervisor installation -set up virtual machines with hardened policies & configure them. -server handovers and documentation.