Ertuğrul M. Bilgin

SRE | Site Reliability Engineer @ THY

Türkiye

About

Experienced computer engineer with a demonstrated history of working in the telecommunications, IT and banking industry. Skilled in Quality Assurance, Testing, Campaign Management, SDLC, Operations, Agile working, Vendor Management, Defining KPI's, Preparing SLA's.

Experience

  • Site Reliability Engineer at Turkish Technology
    Sep 2025 - Present · 11 mos

    Application Management for THY (Türk Hava Yolları)

  • Expert QA & Test Engineer at Keymate
    Apr 2025 - Oct 2025 · 7 mos

    - Writing & running tests of keycloak IAM (Identity and AccessManagement) software modules for software quality on Scrum methodology  - Performing functional/API/load tests on k6, ensuring quality control by continuously monitoring tests with test metrics.  - Distributing tests to git software repositories - Experience with service testing tools: Postman for REST, gRPCUI for gRPC  - Proficiency in MSSQL and PostgreSQL database technologies

  • Artificial Intelligence (AI) Tutor at Outlier
    May 2024 - Jul 2025 · 1 yr 3 mos

    • Training Generative AI systems. • Making LLMs (Large Language Models) safer, more accurate, and more reliable

  • Expert Software Quality Consultant at ANDEVOS Bilgi Teknolojileri A.Ş.
    Apr 2023 - Apr 2025 · 2 yrs 1 mo

    Expert Consultant for IT and Banking Software Testlng at Ziraat Teknoloji (IT company of the bank Ziraat Katılım)

  • Expert Business Analyst & Software Quality Consultant at Ziraat Teknoloji
    Jul 2020 - Apr 2025 · 4 yrs 10 mos

    • Software Quality and Testing full set of features of the mobile banking application “Katılım Mobil” (for Android and iOS) of "Ziraat Katılım" bank. - I detect nearly 25-30 defects for monthly releases of the mobile banking app and make it run flawless before launching into production for millions of subscribers and users. • Business Analyses of Banking Processes of the department Cash Management & Payment Collection at "Ziraat Katılım" bank. - I resolved severe security vulnerability about querying bank accounts of big companies and legal entities via the external API’s of Ziraat Katılım. After noticing the security gap, I made the system architecture changed, patched and solved the issue which, if not avoided, would lead to big reputational loss for the bank.