Erin Shuman

eCommerce Expert, Head of eCommerce at Verizon Value

Irvine, California, United States

About

Passionate eCommerce professional with a strong emphasis in strategy & planning and digital marketing in telecommunications, consumer electronics, retail, mobile, luxury, automotive, CPG, wine and hospitality & travel. Previous experience and interests include eCommerce roles focusing in: strategy, pricing promotion, merchandising, partner relationships, marketing, on-site analytics, and business operations. Background in mass communication and audience analysis (quantitative and qualitative research methods). Specialties: eCommerce, P&L Ownership, Digital Strategy and Planning, Mobile Marketing and Strategy, Online Merchandising, Content Strategy, Social Media and Analysis, Analytics, Paid Search, Display, Affiliates, Account Management, Operations Management (Fulfillment and Customer Service), Site and Search Optimization, Email Marketing, Project Management, Site Merchandising, Pricing, Promotions, Strategic Partnerships, Purchase Funnel Creation and Analysis

Experience

  • Verizon (4 yrs)
    • Head of eCommerce and Site Marketing, Value Brands
      Jun 2023 - Present · 3 yrs 2 mos

      Responsible for site marketing and eCommerce on Visible, Total Wireless, Straight Talk, Simple Mobile, Tracfone and the other Verizon Value brands.

    • Head of Ecommerce- Visible
      Aug 2022 - Jun 2023 · 11 mos

  • Director, Sales - US eCommerce at NZXT, Inc.
    Jun 2021 - Aug 2022 · 1 yr 3 mos

  • General Manger, Boostmobile.com at DISH Network
    Jul 2019 - Jun 2021 · 2 yrs

    Complete ownership of the digital customer experience including eCommerce, activation and account management (via web & My Boost App) with 180M in annual sales and 3M monthly customer transactions. Ownership change July 2020 from Sprint to Dish.

  • Sprint (6 yrs 10 mos)
    • Senior Manager eCommerce, Prepaid
      Dec 2015 - Jun 2019 · 3 yrs 7 mos

      Full P&L ownership, organizational development and management of the multiple Prepaid brand eCommerce sites with annual sales exceeding 90M.

    • eCommerce Marketing-Merchandising Manager, Boost Mobile
      Sep 2012 - Dec 2015 · 3 yrs 4 mos

      Executed national campaigns that included ownership of website merchandising, promotions, pricing, and partnerships.

  • Interactive Marketing Manager at Bliss Home and Design
    Apr 2012 - Sep 2012 · 6 mos

    Formulated a brand strategy to address brand cohesion, visual design, and identity as the luxury home décor authority via marketing (public relations, blogger outreach, social media) and eCommerce channels.