Glasgow, Scotland, United Kingdom
Delivered excellent customer service across reception, bar, and kitchen operations. Managed customer bookings, check-ins, and payments, ensuring a welcoming and efficient experience. Prepared and served food and drinks to high standards of hygiene and safety. Ran group events, including parties and games, aswell as providing engaging customer safety briefings. Resolved customer issues effec:vely and maintained a clean, safe environment.
Prepared and served a wide variety of beverages in a fast-paced bar environment. Handled payments accurately and provided friendly customer interactions. Maintained high levels of cleanliness, organisation, and efficiency under pressure.
Shadowed solicitors in both office and court sendings. Observed case prepara:on and gained first-hand insight into legal proceedings.
Shadowed Procurator Fiscals in court proceedings and team meetings Observed criminal trials and contributed to discussions on case strategy and planning.