Erik Mendoza

Restaurants Professional

San Diego, California, United States

About

A am seeking a position using skills in serving, bartending, banquets and customer service to meet and exceed customer’s expectations. I am a result oriented food service professional. I have excellent inter-personal skills, and a team player; have the ability to work on all levels of an organization, trouble shooting and problem solving abilities. Flexible and versatile – I am able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. I thrive in deadline-driven environments. I have excellent team-building skills.

Experience

  • Busboy/Expediter/Banquet Server/Bartender at Tom Hams Lighthouse
    Jun 2011 - Present · 15 yrs 1 mo

    Employee of the Month at Tom Hams Lighthouse. Hardworking, energetic, and reliable; recognized for assuming additional responsibilities. Worked together with the team to set-up chairs, linens, tables & place settings. Helped to expedite & serve food to customers. Worked together with team to then break down event & help with the clean up. Serviced customers with their ordered food & beverages. Offered the customers a complete and attentive service. Maintained great politeness while serving and talking to the guests. Coordinated with other servers to achieve highest customer satisfaction. Trained and able to provide special attention to treatment of ladies, kids and senior citizens. Informed the supervisors about the special requirements/assistance of the guests. Served food dishes to guests sufficiently and efficiently. Confirmed with customers making sure they enjoyed the food and took action to correct any troubles. Extensive ability to make and server beverages from the bar which is restricted to some varieties and brands of wine, beer, soda and liquor. Great ability to identify unruly or intoxicated patrons and to solve the problem or seek help if required. Strong knowledge of the exact proportions and combinations to utilize in making beverages according to request from cocktail attendants and patrons. Able to combine and serve wider types of beverages by mixing ingredients like water, sugar, liquors, soda, bitters, and fruit garnishes. Gathered cash or tabs in correct amounts and liable for cash and inventory for the time worked. Responsible for good operation of a bar, receipt and inventory accountability. Skilled at combining and preparing flavors for mixtures of drinks. Refilled & washed supplies and/or equipment at bars. Kept sufficient supplies of items like trays and glassware. Checked ID of clientele to make certain that they meet age requirements for purchase of alcohol.

  • Sales Associate at BROOKSTONE U.T.C.
    Nov 2010 - Present · 15 yrs 8 mos

    Accurately balanced cash register daily. Stocked the floor. Kept the store clean and orderly. Able to meet and exceed goals set by management. Greeted customers and assisted them with item selection. Answered customers’ telephone and in-person inquiries.

  • Banquet Server/Bartender at MARTINO’S CATERING
    Sep 2008 - Dec 2010 · 2 yrs 4 mos

    Worked together with the team to set-up chairs, linens, tables & place settings. Helped to expedite & serve food to customers. Worked together with team to then break down event & help with the clean up. Coordinated with other servers to achieve highest customer satisfaction. Extensive ability to make and server beverages from the bar which is restricted to some varieties and brands of wine, beer, soda and liquor. Great ability to identify unruly or intoxicated patrons and to solve the problem or seek help if required. Strong knowledge of the exact proportions and combinations to utilize in making beverages according to request from cocktail attendants and patrons. Able to combine and serve wider types of beverages by mixing ingredients like water, sugar, liquors, soda, bitters, and fruit garnishes. Gathered cash or tabs in correct amounts and liable for cash and inventory for the time worked. Responsible for good operation of a bar, receipt and inventory accountability. Skilled at combining and preparing flavors for mixtures of drinks. Refilled & washed supplies and/or equipment at bars. Kept sufficient supplies of items like trays and glassware. Checked ID of clientele to make certain that they meet age requirements for purchase of alcohol.

  • Banquet Server/Bartender at CAPOZZOLI’S PIZZERIA & RESTAURANT
    May 2010 - Oct 2010 · 6 mos

    Great sense of food and beverages combinations. Perfect customer oriented service with great attentiveness. Greeted the customers and appreciated their arrival. Serviced customers with their ordered food & beverages. Offered the customers a complete and attentive service. Collected the bill amounts from the customers as a part of table service. Maintained great politeness while serving and talking to the guests. Maintained perfect hygiene and cleanliness. Coordinated with other servers to achieve highest customer satisfaction. Trained and able to provide special attention to treatment of ladies, kids and senior citizens. Informed the supervisors about the special requirements/assistance of the guests. Served food dishes to guests sufficiently and efficiently. Confirmed with customers making sure they enjoyed the food and took action to correct any troubles. Responsible for good operation of a bar, receipt and inventory accountability.Refilled & washed supplies and/or equipment at bar. Able to combine and serve wider types of beverages by mixing ingredients like water, sugar, liquors, soda, bitters, and fruit garnishes.

  • Banquet Server/Team Lead at ROYALTY ENTERPRISES
    Oct 2007 - Apr 2010 · 2 yrs 7 mos

    Worked together with the team to set-up chairs, linens, tables & place settings. Helped to expedite & serve food to customers. Worked together with team to then break down event & help with the clean up. As the Team Lead I was responsible for reporting back to the supervisor as to team’s performance & evaluating other team members. Helped to train and manage up to 8 team members at a time.