Erik Chappell

Operations Manager

Laguna Niguel, California, United States

About

Experience

  • Operations Manager at Life Time Inc.
    Jul 2016 - Aug 2021 · 5 yrs 2 mos

  • Overnight Operations Manager at Sacramento Kings
    May 2014 - Jul 2016 · 2 yrs 3 mos

    ~ Ensures facility readiness for all Kings' home games, concerts, and events through the planning, coordination and scheduling of the Changeover crew. ~ Responsible for hiring, training, and evaluating Arena Operations staff. ~ Assists with the coordination of work projects related to building maintenance. ~ Ensures that union contracts, as well as state and federal laws are adhered to. ~ Enforces compliance with company policies and procedures. ~ Responsible for the Arena Operations safety program.

  • Facility Manager at River Forest Community Center
    May 2010 - Oct 2013 · 3 yrs 6 mos

    Event Management ~Planned and scheduled wedding receptions, business meetings, parties, gym rentals and community events. ~ Trained and supervised event staff on equipment set-ups, supervision methods, and customer satisfaction. ~ Keep detailed records of events for future use and training. ~Meet with potential clients and discussing the benefits of using our facility. ~Create recreational programs for youths. ~ Working with party planners and caterers to ensure we can meet their standards and requests. Facility Management ~ Update building usage calendars. ~ Train building staff on our programs and upcoming events, answering phone calls, opening and closing the building, handling payments, and security. ~ Hire janitor and snow removal services, small project contractors, and building supervisors. ~Budget and schedule staff depending on the building usage. ~ Organize storage space for maximum efficiency. ~ Project management: Scheduling contractors so events and programs can carry on unhindered. ~Knowledge of fire codes and D.C.F.S. laws. ~ Experience finding, applying, and obtaining grants. Maintenance ~ General knowledge in carpentry, HVAC equipment, roofing, plumbing, and electronics. ~ Can lift well over 50lbs. ~Comparable to Bob Vila. General ~ Great at multitasking ~ Even better at time management; never missed a deadline.

  • Fundamentals' Supervisor at Chicago White Sox
    2006 - 2013 · 7 yrs

    ~ Oversaw the game-to-game operations of the Fundamentals’ Deck at U.S. Cellular Field. ~ Trained supervisors on budget, inventory, and supervision techniques. ~ Trained approximately 50 staff members on fan interaction and equipment operation. ~ Worked as a liaison between the Bulls/White Sox Training Academy and the Chicago White Sox front office. ~ Help develop policies to ensure a fun and safe work environment. ~ Implement inclement weather plans when needed. ~Document daily summaries for future use; mainly as examples at training sessions. ~ Supervise special and on-field events. ~ Respond to customer complaints. ~ Experience working with accounting, human resources, game operations, event management, maintenance, purchasing, marketing, and local radio shows. ~Patience with mascots.