Hong Kong, Hong Kong SAR
I’m an e-learning and training professional with over 10 years of experience designing and implementing innovative educational programs. Passionate about leveraging AI and technology to enhance learning, I’ve led initiatives supporting 1,000+ learners with a 95% satisfaction rate. Recently joined University of Calgary Continuing Education as Program Consultant - ICT, Business & Technology Programs, where I’m excited to drive AI-focused micro-credential development. Skilled in curriculum planning, LMS implementation, and teacher training, I thrive on creating impactful educational solutions. Outside work, I enjoy road tripping across Canada, crafting AI-generated art, and cooking international dishes.
• Led the strategic planning and lifecycle management of the ICT portfolio, aligning programs with current labour market trends. • Spearheaded the design and launch of adult learning programs, translating complex industry needs into practical curricula. • Managed program budgets and enrollment data, ensuring financial viability and quality assurance in course delivery.
- Provide technical training to the industrial standard program developed by Google on IT Support. - Actively design new instructional pedagogy to improve learning and teaching - Conducting internal train the trainer activities for professional development - Facilitating online lessons with various tools for 60+ participants class on a daily basis - Reviewing and following up on participants’ learning behavior and creating an accommodation plan - Get involved in Curriculum customization based on learning diversity for a group of 60+ participant age ranging from 18-35 years old - 100% Certification completion rate for Google IT Support Certification
Fostered industry-academic collaboration by connecting with universities and companies to understand workforce needs and integrating insights into curriculum development, bridging skill gaps in the tech sector. Organized career-focused tours and networking events for learners, providing real-world exposure to industry practices and helping them develop clear career objectives. Provided technical education and training to staff and students in information technology, including education tool and LMS platforms e.g. Moodle Stakeholder management of external parties to communicate, promote and implement new projects on curriculum design, equipment upgrade, and service deployment, with external partnerships including procurement and management of hardware/software services, codesign of activities, or industrial leader consultation to inform curriculum Partnering with Education University of Hong Kong to perform lesson observation and new teacher coaching.
Leading a team of 12 board members on E-Learning paradigm shift and facilitating deployment process to staff and students, including the development of infrastructure, curriculum design, staff training, procurement, design of class subjects and scheduling Shorten the 3-year E-learning deployment plan by 33%, with goal setting over the first 1.5 years and design/implementation for the remaining 1+ year Providing internal and external staff development training for 70 internal staff, and 200 external staff, netting impact to 2500+ students
Learning Management System Development: - Involved in the product development in - Develop in-house tools to speed up product development - Develop Course Content on LMS System - Involved in quality assurance process of subjects in LMS system