County Sligo, Ireland
Results-oriented Food and Beverage Supervisor with a proven track record in high-end hospitality across Ireland. Currently leading operations at the Diamond Coast Hotel, I focus on delivering exceptional guest experiences while optimizing departmental performance through strategic leadership and commercial insight. With a background in Marketing and Advertising, I bring a unique perspective to the hospitality industry, applying consumer behaviour analysis and brand standards to drive revenue and team efficiency. My professional journey from Bar Team Leader at prestigious hotels like The Galmont to my current supervisory role has equipped me with strong problem-solving skills and the ability to thrive in fast-paced, international environments. I am passionate about operational excellence, team development, and bridging the gap between high-level service and business growth. Bilingual and committed to continuous professional development in hospitality management.
Leading and managing daily F&B operations in a 4-star hotel environment to ensure premium service standards. Key responsibilities: • Team Leadership: Supervising and mentoring a diverse team, focusing on performance and professional development. • Operational Excellence: Overseeing restaurant and bar departments to ensure seamless guest experiences. • Revenue Growth: Implementing upselling strategies and cost-control measures to maximize departmental profitability. • Guest Relations: Managing customer feedback and resolving complex situations with a professional, results-oriented approach.
Supervised bar operations and led the team during high-pressure shifts in a prestigious hotel. Responsible for staff training, inventory management, and maintaining high standards of customer service.
Managed premium service and logistics for a diverse portfolio of high-profile international events, including the Cannes Film Festival, the Mobile World Congress, and Formula 1. Specialized in luxury wedding management and corporate hospitality, ensuring seamless operations for international VIP guests.
Delivered elite hospitality services for VIP delegations and exclusive corporate events. Managed premium service operations during high-profile events such as Moto GP, ensuring top-tier guest relations and maintaining luxury service protocols in high-pressure.