Greater Melbourne Area
Budget monitoring and variance analysis. Cashflow forecasting and analysis. Balance sheet reconciliations.
Group accounting, General ledger maintenance, Account reconciliations, E.O.M. Reporting & variance analysis, Team leading, Supplier management
Management of team KPI and client SLA performance. Maintaining excellent client relationships and handling escalations. Continuous improvement process to improve efficiencies. Team Leadership and managing staff in alignment to company directions.
Maintaining KPIs for Call Center and Administration. Assist Team Leader with key deliverables like KPI and SLA deliveries. Performance management of under-performing staff. Managing team escalations from clients and customers.