Erick Robert Heinrich

Systems Engineering Manager at Amazon Web Services

Bellevue, Washington, United States

About

Large experience as system analyst/admin specialising now on DevOps cultural philosophies, practices, and tools to help a development team to deliver applications and services at high velocity. Solid knowledge of software development and deployment process. Solid knowledge on IT corporate systems, services and tools. Solid knowledge on operational systems (Windows, Linux and MacOS) Solid knowledge on network (hardware, systems and services) Solid knowledge on cloud providers (administration, integration and usage) Solid knowledge on automation (development and operation) Solid knowledge on monitoring (process and tools)

Experience

  • Amazon Web Services (AWS) (Full-time · 7 yrs 9 mos)
    • System Engineering Manager
      Jun 2024 - Present · 2 yrs 1 mo

    • System Engineering Manager
      Aug 2023 - Jun 2024 · 11 mos

    • Sr. Systems Engineer III
      Oct 2022 - Aug 2023 · 11 mos

  • DevOps Engineer at Daitan Group
    Jun 2017 - Aug 2018 · 1 yr 3 mos

    At Daitan Group I'm working as a contractor on a global leader in cloud infrastructure and digital workspace technology as DevOps Engineer. I'm working with development teams that build portals, tools and complex, high performance and high capacity environments on AWS and Softlayer. Working with: AWS - EC2 - S3 - CloudFront - CodePipeline - CodeBuild - CodeDeploy - Elastic BeanStalk - CloudWatch - IAM - Directory Service - WAF & Shield - SNS - SQS - APIs Softlayer - VMs - Bare Metal Servers - Network - APIs Cloud66 (multicloud container manager) vSphere - ESXi 6.5 / 6.7 - vCSA 6.5 / 6.7 - vSAN NSX Horizon View Pivotal PKS Incapsula - Origins Servers - IncapRules - WAF - Delivery Rules DataDog Dynatrace LogEntries Logz Runscope LoadImpact BlazeMeter Automation / Development - Python (most relevant) - Develop daemons running on docker containers to provision users on Pivotal PKS environment and to integrate PKS resources with the rest of the infrastructure; - Develop a portal using Flask, SQLalchemy, Celery, Ansible and other modules to automate the deployment of vSAN clusters on Softlayer Bare Metal Servers. On the solution I've also used a dnsmasq server as DNS, DHCP and TFTP (PXEboot) services, a openresty (nginx) server to host IPXE files, extracted ESXi ISOs, vCSA ISOs, and other installers and packer to deploy a fully customised Windows AD Server for each cluster. Also used NSX to deploy the network of each cluster, and Horizon for user access. - Ansible (most relevant) - Develop roles for AWS stack deployments using CloudFormation with Ansible and Troposphere - ex: Automated deployment of Horizon on AWS; - Develop roles to setup ESX hosts; - Develop roles to deploy and setup vCSA instances; - Develop roles to deploy and setup Windows AD instances (packer / power shell scripts)

  • System Analyst at PromonLogicalis
    Sep 2013 - Jun 2017 · 3 yrs 10 mos

    • Software Operations team Supervisor for SaaS solutions • Responsible for all development team laboratory and collaboration suite infrastructure • Responsible for the SCM Team • Responsible for the DevOps Team • Test Analyst and Deployment Analyst • Network, Servers and Systems Administrator of the development team laboratory • Development, deployment and presentation of PoC (proof of concept) solutions to clients • Development, deployment and presentation of solutions demonstrations in events. Ex.: \ • Cloud Broker + CDN + OpenStack for TIC Fórum LATAM 2016 \ • IoT for Futurecom 2015/SmartCity Business America 2016 \ • NFV for Futurecom 2014/Gartner Symposium 2014/Cisco Live Cancun 2014 \ • Analytics for Gartner BI 2014/CIAB 2014 \ • WiFi and SDN for Futurecom 2013/Gartner Symposium 2013/Cisco COI RJ

  • System Analyst at Promon Intelligens
    Jun 2013 - Aug 2013 · 3 mos

    • Responsible to deploy and support the unit projects • Test Analyst of the R:42 (analytical intelligence solution) • Responsible to coach the interns of the test, deploy and support team • Responsible to develop and maintain a cloud infrastructure to support the unit projects • Management of the hardware, systems and services of the laboratory • Test Analyst in projects at software development unit

  • System Analyst at Trópico Telecomunicações Avançadas (PROMON)
    Jun 2009 - May 2013 · 4 yrs

    • Participation at the especification of a Business Intelligence platform • SAP solutions developer using SAP BO Business Intelligence platform (BusinessObjects) • Mobile solutions design developer using SUP platform (Sybase Unwired Platform) • SAP solutions integrator using SAP PI (Process Integration) • Participation at the deployment of the IBM Rational Jazz Platform (RTC, RSA, RRC, RQM, RFT, RPT and AppScan) • Participation at the definition of the test unit process of the Software Solutions business unit • Participation at the especification and assemblement of the Software Solutions business unit laboratory systems/services (virtualization using VMware vSphere plataform, file server, mail server, proxy server, yum local repository, management tools, and others) • Participation at the especification and assemblement of the Software Solutions business unit laboratory hardware (servers, blade systems and network) • Test Analyst in projects at Software Solutions business unit