Ericka Roethe, JD, PMP, CSM

Senior Operations Leader

Austin, Texas, United States

About

Senior Operations Leader with extensive experience in designing and implementing high-impact PMO processes, sales processes, and commercial operations strategies. Proven expertise in driving operational efficiency, optimizing workflows, and enhancing the customer experience. Adept at leading cross-functional teams, developing scalable solutions, and utilizing data-driven insights to streamline operations. Skilled in aligning business objectives with operational goals, ensuring seamless execution, and delivering measurable results that enhance productivity, customer satisfaction, and business growth. Strong communicator and strategic thinker with a track record of delivering operational excellence in dynamic, fast-paced environments.

Experience

  • Personal goal pursuit at Career Break
    Sep 2025 - Present · 10 mos

    Currently taking an intentional hiatus for personal growth and self-discovery. During this time, I am pursuing my life-long goal of writing a novel, traveling to destinations on my bucket list, engaging more actively in my community, and delving into interests like alternative medicine and biohacking.

  • WebMD Ignite (5 yrs 6 mos)
    • Executive Program Manager, Financial Planning & Analysis
      Apr 2025 - Aug 2025 · 5 mos

    • Senior Director, Commercial Operations
      May 2023 - Mar 2025 · 1 yr 11 mos

    • Senior Director, Program Management
      Oct 2022 - May 2023 · 8 mos

  • Vice President of Professional Services at Babylon Health
    Feb 2019 - Mar 2020 · 1 yr 2 mos

  • Senior Project Manager, Credit Division at Farm Credit Bank of Texas
    Oct 2018 - Feb 2019 · 5 mos

  • Director of IT Project Management at Texas Windstorm Insurance Association
    Dec 2017 - Oct 2018 · 11 mos