Ericka Monroy

Junior Associate

Guatemala City, Guatemala, Guatemala

About

Experience

  • Jr Associate at McKinsey & Company
    Aug 2025 - Present · 11 mos

  • Business Operations Specialist at Conduent
    Mar 2024 - Jul 2025 · 1 yr 5 mos

    - Analyze business processes and workflows to identify areas for improvement and optimization. - Support strategic planning and decision-making by providing data-driven insights and recommendations. - Collaborate with cross-functional teams to implement process improvements and operational changes. - Developed a relational database to enhance data management and enable more dynamic reporting. - Responsible for developing the budget and forecasting processes. - Create reports and presentations to communicate findings and recommendations to stakeholders.

  • Executive AI Partner at TELUS International AI Data Solutions
    Nov 2021 - Mar 2024 · 2 yrs 5 mos

    - Contribute to TELUS International’s growth by identifying and nurturing new opportunities for the global sales organization. - Be a driving force in building a qualified and highly valuable sales funnel through proactively sharing our value proposition and holding discovery sessions with decision-makers at established and fast-growth companies. - Drive improved account planning, performance reviews, reporting and dashboard building.

  • Staff Member at Enactus Unicatt
    2019 - 2020 · 1 yr

    - Collaborated in developing a sustainable entrepreneurship project aimed at reducing pharmaceutical waste. - Created a comprehensive business plan, and led project planning and implementation. - Part of the finalist team in the Enactus Italy 2020 competition, demonstrating project management and business sustainability skills.