Atlanta, Georgia, United States
“Shoot for the moon. Even if you miss, you’ll land among the stars.” - Norman Vincent Peale Eric is currently a Product Manager at TwelveLabs with an M.S. in Computer Science from the Georgia Institute of Technology. His passions include sustainable development, renewable energy, design thinking, information technology, robotics, AI/ML, and social justice. In his effort to become a more knowledgable and compassionate person, he strives to meet new people and gain different perspectives on issues.
Promoted as the Applied AI lead on a growing solutions engineering team, scaling the SA org 3x in 12 months. Expanded scope from individual deal execution to building the technical foundation the entire field organization and making product decisions.
Joined as the 3rd Solutions Architect at a Series A frontier lab building the world’s most advanced multimodal foundation models. Led the technical go-to-market for TwelveLabs’ launch on AWS Bedrock — the first time our models were available on a major cloud service provider (CSP) marketplace.
Owned technical strategy for AWS's largest video game customer, translating enterprise needs into a documented FY25 roadmap and partnering with the GenAI go-to-market team to turn customer use cases into repeatable adoption patterns for Amazon Q, Bedrock, and SageMaker. Presented AWS's GenAI product strategy directly to customer VPs and Senior Directors, while validating architecture decisions against a live AI-powered product serving 15M concurrent and 110M monthly active users.
Served as the technical lead for a publicly traded, top-tier games customer on AWS's Strategic Accounts team — an org reserved for customers whose feedback directly shapes the AWS product roadmap. Drove enterprise-wide adoption of Amazon SageMaker as the ML platform-of-choice across 22 organizations (from customer discovery through rollout) and led the 0-to-1 technical strategy behind Respawn Entertainment's migration of Apex Legends to Amazon GameLift Servers, the largest live game server migration in AWS history.
Promoted to Solutions Architect II, Strategic Accounts in June 2022.
• Created collaborative events, workshops, and courses for academia, non-profits, and corporations in the Greater Atlanta Area to integrate interdisciplinary design thinking into their culture and work. • Worked with 8 Georgia Tech's EXCEL instructors to create an experiential and immersive curriculum for students with intellectual and developmental disabilities by using the design thinking process.
• Collaborated with 60+ coworkers to operate the largest student-run maker-space in the nation for 10000+ users in the College of Engineering. • Engaged users in prototyping skills including woodworking, metalworking, machining, 3D printing, lasercutting, and water-jetting while ensuring safety. • Actively participated in discussions on important decisions regarding the direction of the organization.
• Shadowed and assisted 8 Solutions Architects in client engagements to craft AWS Well-Architected cloud computing solutions and accelerate the adoption of AWS across multiple industries. • Developed a proof of concept project using AWS services such as Amazon Transcribe, Comprehend, EC2, and Lambda.