Erica M.

Senior Software Engineering Leader

Greater Seattle Area

About

Full-stack, cloud service-oriented developer and manager who loves a challenge. Languages: C#, Java, TypeScript, JavaScript, SQL, Python, PowerShell Technologies: Azure, AWS, .NET, Spring, Kafka, Athena, S3, Azure Document DB, Datadog, GraphQL, Unity, JS frameworks including React & Angular, Test frameworks including Xunit, Mockito, & Jasmine, CI/CD including Jenkins, Gitlab, and Azure DevOps

Experience

  • Member of Technical Staff at Anthropic
    Mar 2024 - Present · 2 yrs 4 mos

  • Subject Matter Expert: MSSWE Program Design at Western Governors University
    Feb 2024 - Present · 2 yrs 5 mos

  • Indeed (Remote)
    • Senior Software Engineering Manager, Employer Home Plus
      May 2023 - Jul 2023 · 3 mos

      Employer Home Plus - Restructured team after reorganization for agile delivery of SaaS applications supporting cross-feature experiences - Built out product and technical roadmap with cross-functional input to sustain business goals and plan future investments

    • Senior Software Engineering Manager, SMB Analytics Enablement
      Oct 2021 - Apr 2023 · 1 yr 7 mos

      - Delivered analytical data through hiring, technical leadership, and management of 4-team, 21-person organization focusing on ETL, Rust Athena-based data pipeline platform, data modeling, full stack cloud services (React/Spring), and Python CLI - Created and co-captained Data-as-a-Product committee building company processes and infrastructure for data analytics - Identified sustainability and scalability limits in data organization, processes, and infrastructure; designed solution with buy-in from cross-functional partners and senior leadership, staffed prototype team to prove concept, and created and kicked off roadmap for restructure and rearchitecture to improve autonomy, quality and efficiency in data delivery - Established cross-team standards and formalized training for operational excellence including deployment standards, monitoring, incident response, and tech debt prioritization resulting in more predictable delivery and improved reliability - Defined interview loop, hiring rubric, and performance process for data engineers boosting hiring and retention - Managed one of the 10 largest AWS budgets at Indeed and lowered spend by 30% while increasing development velocity

    • Software Engineering Manager, SMB Candidate Search & API
      Jan 2021 - Oct 2021 · 10 mos

      - Led delivery of ElasticSearch-based service with Kafka and GraphQL and additional critical cloud services through 7-engineer team and global contractor team serving existing high-scale scenarios and new product features - Coached team through challenges including the pandemic, procurement delays, reorgs, and inherited tech debt resulting in above average performance of recently hired and senior individuals

  • Senior Software Engineer at Microsoft
    Jun 2012 - Mar 2020 · 7 yrs 10 mos

    Senior Software Engineer, Azure Lab Services | Redmond, WA | November 2015 – March 2020 - Designed, implemented, and led frontend, microservice, and data projects for Azure native services that enabled cost-saving virtual machine scenarios with high level of reliability, accessibility, security, and legal compliance - Designed, prototyped, and led 3 engineers in the implementation of UX refresh in React which improved team velocity - Additional projects included implementing port forwarding to reduce public IP usage, redesigning the NoSQL data layer of our resource provider, developing a warehouse for cost tracking, and automating VM image creation SDE II, Dynamics Service Fabric Engineering – Self Service Tooling | Bellevue, WA | April 2014 – November 2015 - Created self-service SaaS products that reduced support tickets and improved uptime in customer outage scenarios - Implemented UX, service layer, and DevOps tooling for CRM Online to help customers maintain their instances SDE, Microsoft Dynamics Marketing | Madison, WI & Copenhagen, DK | June 2012 – April 2014 Formerly ASP.NET Software Engineer at MarketingPilot (acquired October 2012) - Developed marketing automation SAAS platform in .NET, MS SQL, with cloud infrastructure to create competitive features - Primary liaison to Copenhagen team post-acquisition and relocated to ensure timely delivery of first two Microsoft releases - Major projects included creating an email marketing API, UX refresh, and improving application performance across stack

  • Software Developer and Team Lead at Epic
    Jan 2010 - May 2012 · 2 yrs 5 mos

    Created, managed, and developed web projects for intranet site using ASP.NET 4.0 – C# with MS SQL 2008 Led team of three web developers and coordinated projects • Designed projects and project lists based on company needs and application maintenance • Improved overall team development by establishing required QA process and performance standards • Encouraged team member growth by providing challenging projects and technical learning opportunities • Transitioned team from agile development model to waterfall model as company grew (as was required by company) Notable Projects: • Created navigable interface for campus maps of 13 buildings using SSRS and ASP.NET. Added additional interaction using JavaScript to create informational popups when mousing-over employees’ offices. • Engineered parallel site for gradual code releases. Configured requests to check cached SQL settings concerning users, redirection paths, and site status that were editable through a web interface. • Designed and developed jQuery plugin on top of the jQuery UI sortable plugin that allowed page content sections to be movable, collapsible, removable, and customizable by the end-user. • Converted site to .NET 4.0 with MVC 2.0 and organized full functionality testing and release. Additionally, performed major clean-up of project files throughout the application.