Houston, Texas, United States
Dedicated and results-driven professional skilled in cross-team communication and collaboration, strategic relationship building, and operational optimization. My expertise includes partner management and support, sales enablement, dynamic marketing, insightful data analysis, driving sustained revenue growth and efficiency. Committed to ongoing learning, I aim to make a positive impact through meaningful interactions, ensuring successful outcomes for all stakeholders.
As a Partner Success Manager, I cultivate and maintain strong relationships with over 20 partner delivery teams, aligning their efforts with BMC's indirect strategy to drive successful customer implementations. I lead the onboarding of partners into Customer Success Partner Programs, develop and execute tailored Partner Success Plans, and track progress across services engagements, certifications, and training investments. By identifying gaps, addressing challenges, and sharing lessons learned, I ensure continuous improvement and measurable business outcomes for all. Through regular check-ins, and detailed tracking of KPIs, I foster collaboration, streamline processes, and highlight Partner Success Stories to inspire growth and innovation across the partner ecosystem.
As a Partner Manager at BMC Software, I spearheaded the recruiting and management of over 25 partners who were instrumental in our strategic competitive replacement initiative, drove marketing campaigns and provided critical insights to leadership ensuring program success. My track record includes assisting the team in exceeding revenue targets and orchestrating high-impact campaigns, demonstrating a passion for driving growth and excellence.
Developed and implemented sales enablement strategies aligned with business goals, delivering both virtual and in-person training. Partnered with sales leadership to identify gaps, design targeted programs, and maintain key resources such as onboarding learning paths, playbooks, and presentations. Managed multiple learning and content management systems to drive efficiency and maximize productivity. Leveraged sales performance data to refine initiatives and measure impact. Collaborated across the organization to champion new and captivating content that empowered sales and presales teams for success.