Wausau, Wisconsin, United States
I thrive at the intersection of technology, problem-solving, and strategic thinking. With over a decade of experience in IT support, customer service, and process optimization, I’ve developed a keen ability to analyze complex challenges and transform them into actionable solutions. Whether troubleshooting technical issues, streamlining workflows, or collaborating with stakeholders, I approach every challenge with curiosity and a drive to improve efficiency. I’m passionate about using data-driven insights to guide decision-making and bridge the gap between business and technology. I believe that strong communication and relationship-building are just as crucial as technical expertise, which is why I make it a priority to ensure that solutions are both effective and user-friendly. I thrive in dynamic environments, quickly adapting to new industries and technologies, and I enjoy finding innovative ways to make processes smoother and more intuitive. If you're looking for someone who blends analytical skills with a people-first approach, let’s connect!
Reorganize and manage University Centers IT assets to bring them into compliance with UWSP IT standards. Major project is to upgrade all computers across entire department to Windows 10 in a method that doesn’t interfere with workflow.