Kowloon, Hong Kong SAR
Duty for specil customers service in power tools, automobile, handy devices and durable goods industrical tools. All service base on project and developing stages. Elrad provide fully solution for any electronic devices. Global business with other plants for worldwide strategy plan in 25 years.
Managed key client accounts and delivered full-process customer service to ensure high satisfaction. Responded to client inquiries, processed orders, and resolved product & service issues promptly. Tracked account performance, documented client feedback, and maintained long-term partnerships. Prepared business reports, managed documentation, and optimised daily workflows.
Cross-cultural communication and client-oriented expression.
Cross-department collaboration.