Eric Jansen

Uddannelseschef/ Training Manager, Metro Service A/S

Denmark

About

I am a passionate leader with many years of experience in Teaching and Talent Development, Retail/ FMCG, Recruitment and Talent Attraction. I have been working with optimizing processes and employee and leader training and development for most of my career. Business understanding, and business and people development have always been at the core of my professional life. I have a clear understanding of processes that ensure customer centric focus in all Strategic and Operational processes, and this has been one of the reasons for my successes. My curiosity and drive are at the core of my motivation. I seek knowledge and keep myself updated so I continue to learn and develop. I strive to find ways to improve business results, employee development, strategy alignment and customer satisfaction. Problem solving is one of my key competencies - I keep my eye on the ball and am innovative in finding solutions, finding the right person for the job, as well as getting everybody "on board". Specialities: * Training, Learning and employee Development * Recruitment and Talent Attraction * Operational improvement/ Sales Optimization/ Strategy and Analysis Leadership and General Management * Cross-functional collaboration and Communication I am very competitive and like to win, both professionally and privately Results: * Finding and motivating qualified candidates that succeed * Solid engaged Leadership with excellent KPI results - the right person in the right position * Contributed through training and sharing best practice - focus on Next Practice * Improved Bottom Line results, both in Sales and Operational positions

Experience

  • Uddannelseschef at Metro Service A/S
    Nov 2025 - Present · 8 mos

  • Copenhagen Airports A/S (Full-time · 2 yrs 6 mos)
    • Learning Partner, (Regulatory), Training Management, Copenhagen Airports
      May 2025 - Oct 2025 · 6 mos

      Responsibilities: Cross organizational collaboration and ensuring development and training in regard to NASP regulations

    • Training partner
      May 2023 - May 2025 · 2 yrs 1 mo

      As Training Partner under SEA (CPH Security Academy) I am connected to the Central Check In area at Copenhagen Airport. In this position i am responsible for development of security training material, from strategic planning to the operational implementation, in close collaboration with 40+ appointed instructors who are dedicated to improving colleauge awareness and knowledge regarding security. Furthermore I am responsible, as Course Manager, for CPH´s Security Instructor course for all security instructors at Copenhagen Airport. This includes Instructors manual, workshops, Brush Ups and basis course.

  • Teaching Professional (Business and Management Department) at ZBC - Zealand Business College
    Jan 2021 - Apr 2023 · 2 yrs 4 mos

    As a Teaching Professional at ZBC (Zealand Busniness College) I was responsible for my own portfolio of customers. This included the complete process from initial contact, need analysis, contract negotiation, producing training materiale and teaching different target groups in a wide variety of subjects. Fx. Lean in Team Collaboration, Conflict Management, Communication Skills, Recruiting, Safe Behaviour in Production, and many more.

  • Cinema Director at MovieHouse Rooftop Biograf Hellerup
    Aug 2019 - Jan 2021 · 1 yr 6 mos

    Director for a state of the art modern Cinema , with 5 luxury Movie theaters i Hellerup Copenhagen * Sales, Operations, Planning and Staff responsible * Programming * Marketing * Business Development * B2B Negotiation and Event Planning (Low to High End)

  • Jobindex A/S (Full-time · 4 yrs 5 mos)
    • Business Development, Product Manager Recruiting
      Sep 2018 - Jul 2019 · 11 mos

      * Go-to person regarding product improvement ideas and sparring * Cross organizational communication regarding different relevant Data, departments, segments and branches, both from Internal sources and External findings. * Communication between sales- and recruitment department * Customer meetings, Trend-spotting, Product improvements and extensions

    • Recruiting Consultant and LEAN Ambassador
      Mar 2015 - Sep 2018 · 3 yrs 7 mos

      I am an effective and skilled consultant with strong end extensive knowledge in recruiting, among others, Retail profiles. My many years as a succesfuld Manager in Retail has given me a solid understanding of the industry. this combined with my competetive drive assures that I reach my goals. Tasks: - Teaching, customer counseling, lSpeaker and functioning as sparring partner to HR Professionals - Customer visits and need analysis - Profile analysis with relevant collaborants - Sparring related to job ads, incl. writing ads so they attract attention with relevant candidates and target groups. - Search, incl. match, screening and categorising relevant subjects - Interview - Phone or video - Various administrativ tasks regarding the recruitment process